Engagement Manager, Incident Response

About At-Bay:

At-Bay combines world-class technology with industry-leading insurance to help clients meet risk head-on. Partnering with brokers and business owners alike, we provide modern insurance products and active risk monitoring services for companies of every size and in every industry. Our team boasts many backgrounds and skills, from analysts and developers to designers and underwriters, and everything in between — all working together to redefine what it means to be an insurance company. 

We’re proud to be a diverse company and to have expertise from multiple industries driving our culture. At-Bay is expanding rapidly, and as we grow, we’re prioritizing inclusive hiring practices and supportive team environments. We’re committed to building a company culture where people of all identities and backgrounds are empowered to thrive, develop their career, and bring their full self to work. 

At-Bay is a globally distributed company with hubs in Atlanta, New York City, San Francisco, and Tel Aviv. To date, we have raised $292 million in funding from Acrew Capital, Glilot Capital, Icon Ventures, ION Crossover Partners, Khosla Ventures, Lightspeed Venture Partners, M12, entrepreneur Shlomo Kramer, and Qumra Capital. 

Role Description: 

The Engagement Manager combines cybersecurity knowledge with core consulting skills to provide direct day-to-day leadership of service delivery teams including:

• Development of approach and work plan for delivery of services per executed statements of work
• Ownership of engagement timelines, client deliverables, and delivery activities
• Establishment and maintenance of working relationships with key client stakeholders
• Ownership of progress reporting and engagement status updates
• Collection and synthesis of lessons learned from service delivery activities 

Key Skills:

• Team leadership
• Previous consulting experience
• Strong oral and written communications skills
• Previous experience in a technical cybersecurity role (e.g., software developer, security analyst, security engineer, etc.)
• Experience with proposal development and engagement economics
• Executive “presence”
• Candidates for Engagement Manager roles focused on incident response must have previous incident response experience, preferably related to delivery of services in coordination with insurance carriers and/or breach coaches