Engagement Partner - Innovations - Digital

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Engagement Partner - Innovations - Digital

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Innovations-Research Innov and Educ

Job Code

T98189

Shift

Days

Schedule

8:00am-4:00pm

Job Summary

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The Engagement Partner works with leaders, administrators, physicians and researchers in smaller sized institutes, hospitals, departments or centers to generate high quality invention disclosures for new medical products.

The ideal candidate has prior experience in the digital space.

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.

Job Details

Responsibilities:

• Create relationships with key stakeholders to identify potential inventors and develop high quality invention disclosures.
• Partner with inventors and connect them with Innovations resources to assist in developing new medical technologies.
• Engage and maintain partner relationships with inventors/leaders based on operational metrics defined by leadership.
• Function as an Innovations resource for service area leadership and inventors.
• Provide education for inventors. Support innovations related training programs.
• Facilitate and improve inventor communication and engagement.
• Seeks guidance from more senior Engagement team members.
• Track and report on inventor engagement (frequency and diversity of contacts) through a customer relationship management (CRM) system.
• Perform casing responsibilities with the help of team members and GM's.
• Learn the software systems provided and utilize effectively throughout the scope of work.
• Assist in facilitating structured Innovations sessions.
• Integrate with and support all Innovations teams.
• Uphold compliance to regulatory requirements in all areas of operations.
• Other duties as assigned.

Education:

• Bachelor's degree in life or physical sciences, biomedical engineering, finance, business, or related field.
• Master's degree or Doctorate degree preferred.

Certifications:

• None required.

Complexity of Work:

• Must have the ability to communicate effectively with academic and corporate sectors and comprehend details of new and diverse technologies.
• Must have strong work ethics and excellent marketing and negotiation skills.
• Must have demonstrated comfort with multi-tasking and the ability to meet deadlines.

Work Experience:

• A minimum 5 years of relevant experience in health care industry (medical devices, therapeutics, diagnostics, HIT).
• A master's degree in a relevant field may substitute for 2 years of the experience requirement.
• A doctorate degree in a relevant field may substitute for 3 years of the experience requirement.

Preferred Work Experience:

• Experience in the digital space highly preferred.
• Experience working within a sales, business development and/or consultancy environment.
• Demonstrable networking and relationship building skills.
• Experience in managing complex relationships with internal stakeholders
• Outstanding presentation and written communication skills.
• Demonstrated collaborative execution skills in complex account team approach.
• Self-motivated, ability to work independently and as a team, in a fast-paced environment.
• Ability to work on multiple projects concurrently
• Proficiency in Excel and PowerPoint

Physical Requirements:

• Manual dexterity to operate office equipment.
• May require periods of sitting, standing and the ability to walk to various locations throughout the health system to attend meetings.
• Must have normal or corrected vision and be able to clearly communicate verbally by phone or in person.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities