Engineer, Aircraft Fleet Support

Equal Opportunity/Affirmative Action Employer including Vets and Disabled
Your role in helping us shape the future:
You will play a key role in leading the fleet support team, responsible for troubleshooting remote and on-site issues of the Intelsat airborne systems. Work closely with Operations, Development, and System Engineering to understand product functionality and drive issue resolution. Evaluate system designs in partnerships with Aircraft Engineering
Are you up to the challenge?

• Manage 24X7 support of systemic aircraft issues as related to the Intelsat airborne system.
• Mentor and guide on best practices for troubleshooting and repair
• Review and redline installation documents and procedures
• Proactively identify, develop, and drive opportunities to improve processes and tools to increase the overall effectiveness of the team
• Creates a strong customer advocate team by ensuring the highest level of service and fleet availability
• Manage a schedule and provide on-call support
• Troubleshoot and resolve systemic aircraft issues
• Drive root cause and corrective action
• Achieve and exceed Performance KPIs

You should definitely have:

• Avionics experience
• Ability to address and troubleshoot problems associated with aircraft-based equipment.
• Familiar with RF and CDMA based systems.
• Familiar with Satellite based systems
• Has used electronic test equipment before.
• Strong skills in reading electrical schematics.
• Knowledge with aircraft wiring (power, data bus, discrete I/O, quadrax)
• Experience with avionics and flight systems
• Excellent communication skills

It would be nice if you had:

• A&P Certification
• Wi-Fi and wired Ethernet familiarity.
• Knowledge of Linux and Windows operating systems
• Experience with IP networking
• FAA, RTCA & ARINC standards and regulations familiarity

What it's like to work with us:
Intelsat is connecting the world and transforming the satellite and inflight connectivity landscape by reaching beyond the traditional satellite industry. We are defining new products that will open new, profitable markets. We connect the aviation industry and air travelers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. To help us reach this goal, you should be a bold thinker who will perform a key role in shaping Intelsat innovation for years to come.

• We emphasize personal and professional growth
• Awesome benefits including PTO, medical, tuition reimbursement, and training
• Flexible work arrangements
• Fun, diverse, and inclusive culture