Engineer III, Field Applications

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed

Job Description

The Semiconductor Business Unit offers solutions for our customers in exploring new paths, learning from yield, and analyzing failures in semiconductor processes and manufacturing. Our diverse range of high-performance microscopy workflows provides vital data at the micro-, nano-, and picometer scales. By combining expertise in electron, ion, and light microscopy hardware and software with extensive application knowledge in the semiconductor and related markets, the team is committed to the pursuit of new discoveries. Joining this team will give you the opportunity to collaborate with companies at the forefront of semiconductor innovation, as they develop and evaluate the processes that will shape future technologies.

The Mission

The Semiconductor Field Applications Team offers technical expertise to our customers, assisting them in developing innovative products and processes using advanced technology. The team collaborates closely with the product team, the account team, and the customer to drive business growth and ensure customer satisfaction.

How you will make an impact

The Field Applications Engineer is the technical professional responsible for enabling our industry customers in the integration of our tools into their processes supporting the development and production of semiconductors and related technologies.

What you will do

• Provide on-site professional technical support.
• Develop innovative solutions to customer challenges to ensure customer satisfaction and grow the business.
• Support tool acceptance and new technologies on location and in coordination with the product and service teams.
• Develop positive relationships with our customers as a technical partner for solving their challenges, explaining our technology, and assisting with application development.
• Provide detailed technical feedback to the product teams on customer needs and product performance in the field

How will you get here?

This position is ideal for a creative and dynamic technologist with a focus on innovation and customer satisfaction. The successful candidate will possess the following combination of education and experience.

• Typically requires a university degree in Physics, Materials Science, Chemistry, or a related field; an advanced degree is helpful.
• Must be with 5+ years of TEM experience
• Hands-on experience with TEM required or related process use case creations.
• Knowledge of process development in the semiconductor or related industries is a plus.
• Experience with characterization, failure analysis, and metrology a plus.
• Excellent, clear communication skills and the ability to cultivate positive, productive relationships with customers is a must.
• Base location must be in Hsinchu
• Ability to travel both domestically and internationally (up to 25%) and possession of a valid passport.