Engineer - IT Operations

Job Description

JOB SUMMARY

The IT Operations Engineer role is an integral part of the Global Technology Operations (GTO) team.

The primary responsibilities of an IT Operations Engineer are to maintain servers, applications, software, and cloud systems.

JOB RESPONSIBILITIES

• Optimize system performance by monitoring, troubleshooting issues, and scheduling upgrades to maintain a secure and reliable environment
• Secure mission critical systems by establishing and enforcing policies
• Implement and deploy changes to production, development, stage, and test environments
• Ensure that configuration and change management processes are documented accurately
• Review and respond to security incidents
• Provide 3rd level support to ServiceDesk & Field Service technicians
• Document detailed procedures and instructions

QUALIFICATIONS (Required & Preferred)

• 5+ years system administration experience with Windows operating systems
• 2+ years system administration experience with Linux operating systems
• 3+ years database administration experience with Microsoft SQL or Oracle
• 3+ years system administration experience with Microsoft 365
• 2+ years security operations experience is a plus
• Degree in Computer Science, Engineering, or related equivalent education required
• Certifications from Microsoft, Red Hat, Carbon Black, VMware, or related technology areas are preferred
• Experience working in an enterprise-level environment
• Strong knowledge of Windows Servers, Microsoft 365, Exchange Online, SCCM and Active Directory
• Experience with Microsoft High-Availability & SQL Clustering
• Experience with Microsoft DFS, DNS, IIS
• Knowledge and understanding of Cloud Computing (Azure and AWS) and SaaS applications
• Experience with VMware vSphere
• Experience with Citrix Virtual Apps & Desktops
• Highly proficient with PowerShell scripting
• Experience working with enterprise monitoring, automation, and orchestration systems
• Excellent troubleshooting analytical skills with good sense on prioritizing workload
• Strong understanding of networking concepts
• Experience with ITIL frameworks, change management and release management processes
• Strong verbal, written, and interpersonal communication skills
• Highly organized, motivated, dedicated and a team player
• Industry-related certifications (MCSE, ITIL) a plus
• Availability to work during emergencies, and scheduled afterhours and weekends

The base compensation range for this position is $100,000.00 to $105,000.00 commensurate with experience. AMC Networks additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week.

The Company is committed to policy of nondiscrimination in its employment and personnel practices. Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law.