Engineering Director

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way.

When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you'll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And we'll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.

Join #TeamAmex and let's lead the way together.

This position works closely with Enterprise Digital & Analytics Product teams to craft, develop and support critical components and platforms for a majority of American Express products and services, that drive current and prospective customer acquisition and loyalty via multitude of channels. We are looking for a dynamic, innovative, action-and-results oriented leader to lead this fast-evolving eco system.

The Ideal candidate is required to be accomplished in the development and deployment of complex software solutions with a strong focus on Cloud based engineering, and various Java technologies including Spring, API design and user experience. The candidate should be able to come up with innovative solutions, have a pragmatic approach to application architecture, and be excited to work on a varied tech stack. You will be expected to have a deep understanding of the functional platforms; and plan, lead, and implement the tech advancement roadmap. You are required to have a futuristic approach, along with the ability to question status quo and technologically advance the platforms.

This is an opportunity to work in a fast-paced, Scaled Agile environment and work with a team of engineers, product owners and several technology partners. You should be familiar with modern software development methodologies and be able to dive deep and rapidly iterate on ideas despite ambiguity.

Responsibilities:

• Bring a strong technical foundation; able to engage the team on coding practices, architecture, design, get under the hood of complex integrated architectures, coding systems, and interface design
• Collaborate successfully with product owners, designers, and a broad set of internal Technical partners (across multiple internal groups)
• Ensure product releases are high quality, deliver excellent user experiences, perform seamlessly at scale, and comply with regulatory requirements.
• Partner with peers in technologies to find opportunities for code sharing, common services, joint development, etc.
• Keep up with the latest industry research and emerging technologies to ensure we are appropriately leveraging new techniques and capabilities.
• Demonstrate accountability while leading people with passion, enthusiasm, loyalty, and integrity. Own and lead HR processes such as performance reviews, talent development, etc.
• Flawless interpersonal skills and ability to partner with executive leadership to push Technical solutions forward.
• Recruit top talent with technical skills, growth potential, design sensibility, and emotional intelligence.
• Lead teams in iterative product development using lean principles.
• Build and lead a successful, self-managing team of Software Engineers.
• Passion, energy, personal accountability, and a desire to lead others to excellence.
• Build and leverage strong relationships with business and Technology partners.
• Drive strategic change in tools and process.
• Deep appreciation for the importance of elegant solutions to Technical challenges.
• Consistently question assumptions, challenge the status quo, and strive for improvement.
• Never settle for being "good enough."

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

Minimum Qualifications:

• Extensive background in Software Product Engineering and Computer Science.
• 10+ years of experience building and shipping large scale software products.
• Strong Experience in Agile, Agile development, code review, CSS, Eclipse, HTML, Java, Javascript, Angular, Spring framework, Redis, Relational database, Cloud computing, UNIX and Web Services.
• Moderate or higher skill in SOA, Restful, Asynchronous and Microservices technologies for large scale environments.
• Strong understanding and experience in CICD and DevOps
• In depth knowledge of Customer Marketing technology ecosystem and related programs is required
• Knowledge of American Express Marketing & Data platforms a plus
• The ability to communicate complex technical concepts clearly and concisely to non-technical individuals
• Excellent verbal and written communications skills required, with ability to create and deliver effective presentations to executive leadership and technical architects across the organization is a plus.
• Hands on experience with technology planning and road mapping
• Experience leading problem analysis and resolution
• Bachelor's Degree in Computer Science, Computer Engineering or Information Systems degree or equivalent work experience; Advanced Degree preferred

Technology Core Competencies

• Adaptive Communication
• Agile Practices
• Industry and Company Knowledge
• Organizational Change Management
• Technical Competence
• Technology Industry Trends

Game Changers:

• Adaptability
• Collaboration & Teamwork
• Continuous Improvement
• Courage
• Curiosity
• Ingenuity
• Servant Leadership

Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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