Engineering Manager

ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.

Our employees are low-ego, curious learners with a passion for developer-first tooling. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.

We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.

ngrok is looking for an Engineering Manager to lead one of our vertical product teams. If you yearn to build a first class product for developers with a world class team, please check us out.

As an Engineering Manager you'll grow, manage, and coach a team of 5-7 software engineers. Your team will maintain and build on existing product offerings to craft a new generation of capabilities.

A successful candidate will view engineering management like a systems design challenge with the wonderful chaos and humanity of working directly with people. You will thrive on enabling your team's success, coaching junior and senior folks alike, encouraging bold thinking and action, and growing with the company.

• Work with your team to plan new projects, maintenance, and experimental work
• Celebrate wins with your team, be open and honest about misses, and drive learning
• Grow your team by hiring and improving efficiency, while building diversity, psychological safety, and fulfillment
• Provide context on business and product decisions to your team while being a voice for their concerns and ideas
• Work with Tech Leads, Product Managers, and other Engineering Managers to prioritize and execute on goals in every planning cycle
• Conduct twice-yearly performance reviews for your team and coach them to excellence along the way
• Work with leadership to create and implement process around performance and organizational infrastructure

• At least 2 years of experience as a technical lead or manager
• Engineering background and experience building scalable distributed systems
• Interest in and ability to project manage (prioritize, cut scope, communicate), even alongside partners dedicated to this craft
• You can pick up non-blocking technical work to build empathy and help your team
• Excellent verbal, written, and engineering communication skills. Yes, "engineering". We are a company built by and for engineers, which often requires a particular style of communication.
• Bonus points
  • Prior experience in a startup
  • Public or customer facing communication experience
  • Open source contributions or engagement

All candidates must be US-based, and legally authorized to work in the United States.

If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!

Compensation for this role depends on level, but we provide a competitive mix of salary and equity.

We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.

We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.

We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.

#LI-Remote