Engineering Manager

At Warby Parker, we want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. That mission relies on high-quality reporting, which is why we’re searching for a motivated Engineering Manager to join our Business Systems team. In this role, you’ll play a key part (at a key time) by building, scaling, and maintaining all the systems that help make our products and deliver them to customers. Your team will manage all the orders from customers, working across some of our most important systems managing orders, inventory, manufacturing, fulfillment, and more.  Sound cool? Keep reading!

Your primary responsibility is to support the talented Engineers that make up your team and help them become successful. Day-to-day, you’ll help them grow in their career paths, mentor them as they create great integrations and data models, and help them stay engaged in their work at Warby Parker. You’ll advocate for excellent software development practices and instill these behaviors in your team and your peers. We’ll also count on you to cultivate a collaborative culture, ensure quality, and work with your team on strategy and execution.

Reporting to the Director of Engineering, you and your team will partner with Product Managers to execute roadmaps that enable Warby Parker to meet its most important strategic objectives. This is a prominent role in which you’ll support internal stakeholders throughout the business.

Our ideal candidate is a great collaborator with the technical skills to own the evolution of our business systems and ensure the best experience for our stakeholders. If you're a motivated manager who takes your work seriously—but not yourself—you may be just what we're looking for.

What you’ll do:

• Lead an engineering team, working closely with your product counterpart on building and maintaining the quality of our products
• Collaborate with other internal engineering teams to ensure we build the best solutions possible
• Drive technical development and provide leadership and architectural insights
• Lead and scale a high performing engineering team
• Remove obstacles, clarify goals and initiatives, and foster ownership and accountability to guide your team towards their objectives
• Apply business results, metrics and insights in a data-driven way to improve and motivate your teams towards change and excellence
• Mentor and coach a team of engineers to help them grow with their own professional career goals
• Ensure your team is informed, engaged, and excited about their work

Who you are:

• Backed by 8+ years of relevant work experience
• Backed by 4+ years of Engineering Management experience, with direct management of at least four engineers
• Someone with a strong understanding of building accurate, performant, and robust enterprise systems in a cloud environment.
• Driven by a desire to build and maintain strong relationships, help others in career development, and create inclusive environments
• Equipped with stellar interpersonal and communication skills in small and large groups
• Able to evaluate team performance objectively and rationally, and hold them accountable for meeting team goals
• Able to make tough decisions when needed and prioritize thoughtfully
• Able to work with multiple teams and communicate effectively with all kinds of roles
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Extra credit (not required!):

• Experience working for a company that has a significant consumer-facing element, like retail or e-commerce
• Experience with business systems, such as order management, inventory, warehouse management, etc
• Familiarity with Python, Postgresql, and modern AWS cloud engineering
• Experience with ERPs and other enterprise software systems

Some benefits of working at Warby Parker for full-time employees:

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Flexible vacation policy
• Paid Holidays
• Retirement savings plan with a company match
• Parental leave (non-birthing parents included)
• Short-term disability
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

Warby Parker requires all newly hired in-person or hybrid employees to be fully vaccinated against COVID-19 by their start date. Warby Parker is an equal opportunity employer and will provide reasonable accommodation, as necessary with federal, state, or local law, to those individuals who are unable to be vaccinated.