Engineering Manager - Cloud Operations

About the role:

The Cloud Operations Team is the heart of CoreWeave’s operational practice. This team is responsible for defining, socializing, and executing the processes and tooling that dictate operational and change management processes for all other engineering teams. With a round-the-clock presence, this team is the first in line to respond to issues in production, serving as generalist responders and incident commanders, and is empowered to drive reliability assessments and improvement across all CoreWeave products.

We are seeking an Engineering Manager for the Cloud Operations team who can help us build this new specialization. This individual will develop a strong pipeline of talent, manage onboarding and training, provide process and thought leadership across the team’s domain, and champion reliability and customer satisfaction. As the manager of this team, you would have the opportunity to:

• Build and lead a 24/7 team of process-oriented, reliability and observability-focused engineers.
• Lead the development, socialization, and supporting tooling for change management, impact assessment, incident management, and post-incident review processes.
• Oversee investments in global observability, operational health measurement, runbook development and maintenance, and automated remediation.
• Provide a 24/7 engineering support function for high-criticality, time-sensitive or resource constrained programs.
• Develop a program of onboarding, documentation, enablement, and performance management to help your team members achieve new heights of personal growth and capability.
• Drive the culture and tone for how your team keeps score both in how they communicate with and support each other and how they enable the rest of CoreWeave.

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are some qualities we’ve found compatible with our team. If a portion of this resonates with you, we’d love to talk. 

• You have seven or more years of experience in a software or infrastructure engineering industry, of which at least two years were in a leadership capacity.
• You have a background that includes the knowledge and practice of SRE fundamentals, incident management, blameless culture, observability, and change management.
• You’re comfortable with the idea of building and leading a 24/7 team of high-performing, diverse engineers.
• You believe in the value of automation and will champion practices that drive reliability and drive the adoption of cross-team processes and tooling.
• You love helping people on their journeys to become their best selves and are comfortable extending the range of your influence to partners, peers, and senior leadership.