Engineering Manager - Conversational AI

About Us

Sinch is a global leader in cloud communications, helping businesses connect with their customers on their mobile phones. We reach every phone on earth, with over 147 billion conversations every year. Our technology powers the world's leading communications platforms.

Role and Responsibilities

Develop, architect and scale the core infrastructure for Sinch's Conversational AI offering. Be part of a multi-functional team that sets its own objectives and goals with responsibility for every stage of product development life cycle from planning and design to implementation, testing, deployment, monitoring and maintenance.

Your work will be focused around building critical front-end and backend systems that make up the core of the product line; The code you write will be consumed by used by many different teams and is a key enabler in the product line. As an Engineering Manager, you will lead a team that writes code that has a high impact throughout the organization, and it is paramount that it meets our level of excellence!

Tech stack: Golang, Typescript, Node JS, Kafka, Redis, RabbitMQ, MongoDB, Postgres, Click House, Kubernetes, Google Cloud, React.

In order to contribute to this role, you have:

• Excellent communication and ability to influence both technical individual contributors and business stakeholders.
• 8+ years of software engineering experience.
• Lead a team of Engineers as a Tech Lead or Engineering Manager for at least 2 years.
• Experience with being accountable for all things in your team including the product engineering, quality of the implemented solutions, hiring and the performance of your team.
• Experience with being capable of being hands-on when needed and can help the team in technical discussions where it makes sense.

• Experience building services, or tooling, that other developers used to build or run their workload.
• Experience building, launching and running mission-critical, high-performance, distributed, fault tolerant systems.
• Experience in the High-Level languages Go and Node.JS.
• Experience working in a customer focused environment, ideally within a SaaS or subscription business.
• Familiar with IaC / GitOps and related CI/CD toolset.
• Experience in supporting other engineers in the organisation.
• Fluency in English.

Big Plus!

• Experience with Kafka streaming.
• Experience in working in Product Engineering Organisations.

Benefits

Sinch is a global company composed of people from different countries and cultures. Our benefits adjust regionally to support employees and help them to thrive in every stage of life. We offer valuable benefits and resources, including health and life insurance, a flexible work environment, retirement savings plans, and more.

Our Hiring Process

In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and equal opportunity. Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently works towards identifying the people that best fit each open job, based on Sinch’ s hiring needs and candidates’ career expectations.

We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly! Don't let that stop you from considering Sinch for the next step in your career. We are always open to candidates that could bring new insights and perspectives to Sinch!