Engineering Manager - DevOps

Rocket Travel by Agoda is looking for an Engineering Manager with experience in cloud operations and CI/CD to lead our team of systems and site reliability engineers. In this role you will work closely with our software engineering teams to deliver solutions to our customers and travelers around the world. You will also collaborate with our global DevOps, SecOps and InfraOps teams based in Bangkok, Thailand who manage our on-premise environments and systems.

• Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
• Embody curiosity, community, accountability, taking moonshots, & rising together. We live and build products by these values every day. 
• Own decisions and take action that can be implemented in a matter of days (or hours).
• Get inspired and encouraged to vacation faster, with an annual vacation stipend.
• Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
• Total Compensation is based on experience - Salary: The starting point for this role is $150,000 plus a discretionary bonus of up to 25%
• Can have a flexible work schedule. We have great offices in Chicago’s West Loop and in NYC’s Empire State building, we have a hybrid team, and a flexible work environment
• Share your passion for travel with equally adventurous teammates. 
• Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business. Despite the world’s current situation, Booking Holdings has been rated the healthiest company in travel, and Rocket itself is already seeing travel demand surpass pre-pandemic levels

• Lead a western hemisphere-based team of Site Reliability and Systems Engineers primarily working with AWS cloud infrastructure.
• Collaborate with Global DevOps, InfraOps and SecOps teams in APAC who manage applications and services on our private cloud in our data centers.
• Recruit, coach, and develop top engineers.
• Manage our CI/CD pipelines and deployment tooling for our cloud infrastructure.
• Triage security issues and shape our security policies.
• Manage cloud infrastructure optimization, performance monitoring, forecasting costs and application monitoring.
• Keep up with the latest trends in the DevOps, automation, tooling and AWS cloud infrastructure.
• Track teams' efficiency and quality of deliverables and regularly adjust processes and timelines to ensure high quality delivery.
• Identify the most high-value projects and keep the team focused on these projects.
• Manage OKRs and lead  the technical roadmap for the team and their area of responsibility.
• Identify areas of strategic technical importance and work with teams to address it.

• Have at least a Bachelor’s degree in Engineering, Network Engineering, technology management, or related field of study, and 5 years of experience working as Site Reliability Engineer or in a related occupation.
• 3+ years of experience running an engineering team.
• You’re able to work with other engineering managers, product owners and other technology leaders to deliver an integrated solution.
• You have at least 5 years of experience with each of the following:
• working in an agile development team;
• making data driven decisions;
• working as a system owner with operational responsibility;
• infrastructure, architecture, performance and data;
• at least one of the following programming languages, including: Java, Scala, Python, Kotlin or Go;
• working with and managing AWS services
• systems architecture in complex, scalable and fault tolerant distributed systems;
• DevOps, Automation and CI/CD.
• managing a budget, forecasting and reporting on infrastructure, monitoring and CI/CD costs
• You are willing to adjusting some of your weekly hours to collaborate with counterparts in APAC based teams.

Rocket Travel by Agoda is a travel technology company founded in 2012 under our flagship consumer facing product, rocketmiles.com. Since then, we have evolved to partner with some of the largest consumer travel brands in the world creating white-label solutions that allow customers to earn and redeem miles and points for booking hotels, rental cars, flights and activities. Our global partnerships range from world-class airlines to international banks to large-scale shopping platforms.  We help our partners develop successful go-to-market strategies through marketing expertise and data to support their overall growth. 

We attract customers from every corner of the globe with a seamless user experience that's built in-house from ideation to finished product: our team includes front- and back-end developers, customer service, data analysts, designers, marketers, accountants, partnership sales, and managers. 

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career, and expand their knowledge working alongside talented, dedicated colleagues. We encourage all applicants with a touch of wanderlust to apply to our team, as we work toward helping our travelers reach the vacation of their dreams. 

Note on general employment requirements

Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office.

Equal Opportunity Employer  

At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Rocket Travel by Agoda’s privacy policy. 

A Final Word: 

To all recruitment agencies: Rocket Travel by Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, employees or any other organization location. Rocket Travel by Agoda is not responsible for any fees related to unsolicited resumes.

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