Engineering Manager - Operational Interfaces
Job Description
GoCardless are here to support you and weâre committed to making the hiring process inclusive and accessible for everyone. If you need extra support or any adjustments made, please reach out to your Talent Partner.
Remember, we donât expect you to meet every requirement. If youâre excited by this role, we encourage you to apply.
 About us
At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. Weâre making it easy to use both- for businesses everywhere. Â
GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We are headquartered in the UK, with additional offices in Australia, France, Latvia and the United States.
The role
First and foremost, coding! Our Engineering Managers still contribute to the codebase on a daily basis. While the team mostly works in Ruby weâre comfortable with candidates skilled in similar languages who are willing to learn!
As a Engineering Manager at GoCardless, you'll be integral to our Operational Interfaces team working to streamline secure tooling for Merchant Operations.
You'll collaborate closely with Customer Support and other teams to innovate, maintain, and optimise our operational tools, marking a key role in operational efficiency for our merchants and internal users while ensuring robust security for the world's aspiring bank payments network.
We endeavour to build simple, reliable, and secure tooling and believe in using the most suitable technologies for each task. Joining the Merchant Operations Group, youâll be working in a team that interacts with a diverse stack of technologies and services including Ruby on Rails, Node.js, Zendesk, and Google Cloud (GCP) with unique opportunities for greenfield projects.
This is an ideal opportunity for a strong technical leader looking to stretch into a more formal management position, collaborating as a dual-lead with the Product Manager, and gaining a lot of exposure to stakeholders across the business in London and Riga.
What excites youÂ
- Shipping stuff: youâll work with your team to support changes to completion, delivering consistent positive impact across your product area. Being comfortable delivering a range of projects: from MVP experiments testing a hypothesis to a new feature.
- Developing talent: You hire and grow engineers into being the best engineers they can be, while maintaining a supportive and engaging team culture
- Raising the technical bar: You insist on high standards of technical design and implementation and ensure your systems are operationally excellent
- Deliver project work while managing the expectations of your stakeholders
- Plan and prioritise impactful technical investment initiatives for your teams
- Be a reflection of the GC Values that help us work with one another effectively
What excites us Â
- Professional experienced in coding - any Front end or Back end coding experience with a commitment to building reliable, well-tested systems.
- Enthusiastic about working in a strong culture of experimentation, testing and learning - to help us in experimenting ways to grow our product!
- Someone excited about supporting and growing a group of engineers, helping them become the best engineers they can be.
- Somebody able to effectively communicate - mainly technical topics to technical and non-technical audiences.
- High agency: Weâre after people who arenât afraid of a challenge and will take ownership of problems they come across, help to resolve them and adapt to a constantly changing environment.Â
Salary range - the expected base salary range for this position is between âŹ6,700 and âŹ8,100 (gross) depending on leveling in interviews.Â
- Wellbeing - stay healthy with dedicated support and medical cover
- Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period (in accordance with our work away policy)
- Adaptive Working - Our hybrid workplace model fosters collaboration and flexibility, with in-office days determined at team level
- Equity - all permanently employed GeeCees receive equity so we can share in the success we achieve together
- Parental leave - to suit everyone embarking on life's great adventure
- Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (âGC Fridaysâ)
Life at GoCardless Â
We're an organisation defined by our values; We start with why before we begin any project, to ensure itâs aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.
Diversity & Inclusion
Weâre building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If weâre going to achieve this goal, we need to build a team of âGeeCeesâ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.
Weâve got a long way to go, but hereâs how weâre doing as of July 2024;
45% identify as women
23% identify as Black, Asian, Mixed or Other
10% identify as LGBTQIA+
9% identify as neurodiverse
2% identify as disabled
If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I ReportÂ
SustainabilityÂ
Weâre committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here.Â
Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.Â
Date Posted
10/01/2024
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