Job Description
Pager Health℠ is a leading AI-powered care navigation platform empowering health plans to deliver high-engagement and simplified intelligent health experiences for their members and teams.
Our solutions help people get the right care at the right time in the right place and stay healthy while simultaneously reducing system friction and fragmentation powering engagement and orchestrating the enterprise. Pager Health partners with leading payers providers and employers representing more than 26 million individuals across the United States and Latin America.
As an Engineering Manager at Pager Health you will play a pivotal role in overseeing complex technical projects providing leadership in our dynamic environment and continuously driving improvements in execution throughout the product life cycle. You will have the opportunity to influence product strategy make critical architectural decisions and design solutions using a range of cloud and open-source tools. This role is essential for ensuring the robustness and scalability of our products while driving continuous innovation in healthcare technology.
Responsibilities
- Manage complex technical projects in enterprise software from planning to delivery.
- Drive career development promotions team management and performance management.
- Collaborate and prioritize with tech leads and product managers in technical and product design to ensure high-quality product delivery.
- Partner with senior management to strategize and implement business goals.
- Recruit mentor promote counsel and nurture engineers at all levels including full stack and quality engineers of all levels.
- Prioritize and drive 20-30% of the backlog dedicated to technical improvement alongside feature development.
- Own KPI tracking and reporting for the team including velocity commit-to-complete ratio and a balanced ticket mix across features enhancements defects and technical debt.
- Identify opportunities for process improvement and lead initiatives for continuous improvement.
- Influence product priorities using technical knowledge to ensure efficient delivery while maintaining software health and performance.
- Facilitate and lead sprint ceremonies to foster communication collaboration and project momentum.
- Embrace AI tools while maintaining "human-in-the-loop" validation to ensure quality
Qualifications
- A minimum of 2 years of hands-on experience managing software engineers.
- Proven experience in driving complex technical projects in enterprise software.
- Proven track record in recruitment career development promotion team management and performance management.
- Deep familiarity with cloud services such as Azure AWS or Google Cloud.
- Experience in Agile methodologies and driving Agile transformations.
- Extensive experience in technical design partnering with tech leads.
- Prior experience with any of the following: React TypeScript Next.JS NestJS .NET SQL and Angular.
What Sets You Apart
- You are a forward-thinker able to anticipate needs and proactively address them.
- You thrive in a fast-paced dynamic environment and can adapt to shifting priorities.
- You possess excellent leadership skills capable of nurturing a high-performance culture.
- You have a deep understanding of the healthcare domain and its unique challenges.
- You are "all in" when it comes to appropriately utilizing AI to help solve healthcare problems.
- You are a problem-solver using your technical expertise and strategic mindset to drive Pager's vision.
- You are devoted to growing and caring for the team. Enjoy solving the team's engineering problems to improve focus on delivering products
- You have an eye towards operational efficiency within the scope of long term goals.
For Colorado Nevada New York and Washington DC-based employment: In accordance with the Pay Transparency laws the pay range for this position is $180000 to $200000. The compensation package may include stock options plus a range of medical dental vision financial generous PTO stipends for professional development and wellness benefits. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience skills certifications and geographic location. The range listed only applies to Colorado Nevada New York and Washington DC.
At Pager Health you will work alongside passionate talented and mission-driven professionals – people who are building scalable platforms solving critical enterprise-level challenges in health tech and providing concierge services to help individuals access the medical care and wellbeing programs they need.
You will be encouraged to shape your job stretch your skills and drive the company’s future. You will be part of a remote-first dynamic and tight-knit team that embraces the challenges and opportunities that come with being part of a growth company. Most importantly you will be an industry innovator who is making a positive impact on people’s lives.
At Pager Health we value diversity and always treat all employees and job applicants based on merit qualifications competence and talent. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Please be aware that all official communication from Pager Health regarding employment opportunities will originate from email addresses ending in @pager.com. We will never request personal or financial information via email. If you receive an email purporting to be from Pager Health that does not adhere to this format please do not respond and report it to [email protected].
Pager Health is committed to protecting the privacy and security of your personal information
Skills Required
- Minimum of 2 years managing software engineers
- Proven experience in driving complex technical projects in enterprise software
- Track record in recruitment and performance management
- Familiar with cloud services (Azure AWS Google Cloud)
- Experience in Agile methodologies
- Extensive experience in technical design
- Prior experience with React TypeScript Next.JS NestJS .NET SQL Angular
What the Team is Saying
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Pager Health Compensation & Benefits Highlights
- Healthcare Strength—Feedback suggests employees can access a free employee‑only Cigna high‑deductible plan with employer HSA contributions alongside dental vision company‑paid life/AD&D short‑ and long‑term disability and an EAP. Optional accident critical illness and hospital indemnity expand protection where needed.
- Leave & Time Off Breadth—Feedback suggests salaried staff receive unlimited PTO plus six dedicated Wellness Days supporting meaningful rest and flexibility. Remote work is described as the norm making time away easier to take across locations.
- Retirement Support—Feedback suggests a 401(k) with company match is available complemented by equity opportunities for eligible roles. This adds long‑term savings and ownership to the total rewards mix.
Pager Health Insights
What We Do
Pager’s virtual care platform enables healthcare organizations to help their members and patients navigate the entire healthcare journey with a personalized connected care experience. By bringing together clinical and service teams onto a unified collaborative communication platform Pager enables delivery of a complete set of virtual care services including triage telemedicine appointment scheduling prescriptions labs and care advocacy to help your members make better health and benefits decisions. Pager was founded in 2014 in New York City and its platform supports over 15 million people across the United States and Latin America. For more information visit pager.com.
Why Work With Us
Our teams are made up up passionate individuals who care about our mission and enjoy working together! At Pager you'll have the opportunity to shape and stretch your own career while making a real impact in today's healthcare landscape!
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Pager Health employees work remotely throughout the US.
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Date Posted
05/13/2026
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