Engineering Manager, Site Reliability Engineering

Company Overview

Valimail is a fast growing, venture funded startup and the leader in Email Authentication as a Service. Here is your chance to get in on the ground floor at an important technology innovator and to help build a major business service category. We have built a revolutionary platform on top of open standards — DMARC, DKIM, and SPF — for the first time it makes it possible for any organization to protect itself against email impersonation. Valimail pioneered the notion of automated email authentication, with innovative components like our DNS-based Authenticator (including our patented Instant SPF). We’re committed to building a more trusted email ecosystem.

Frequently cited statistics show that women and underrepresented classes will only apply to roles if they feel they meet 100% of the qualifications. At Valimail, we encourage you to break through that statistic. Roles evolve over time, especially with innovation, and you may be just the person we need in the future. NO ONE ever meets 100% of the qualifications. We hope you're open to learning new skills in order to grow with us. Make our team, your team!

Position Overview

The Manager of Site Reliability Engineering (SRE) will provide leadership and guidance on application operations with a focus on automating the software delivery process. The Manager leads the design, build, and operational management of highly secure and scalable software and works to guarantee the reduction or removal of bottlenecks and inefficiencies in the software delivery process. You will focus on implementing tools and automating workflow capabilities that enable the software engineering teams to test, promote, and release code in a rapid, scalable manner. You will build, configure, and maintain the frameworks, tools, and systems that drive efficient performance and leads the design and implementation of real-time systems monitoring.

What You'll Be Doing:

• Manage and guide the Site Reliability Engineering team, to maintain and build out the company's infrastructure and servers
• Lead and participate in writing automation
• Direct capacity planning, provisioning and scaling of the application infrastructure including cost benefit analysis of vendor offerings
• Implement standard methodologies for operations across our applications to improve availability, security, visibility and incident response
• Measure and report progress against targets for improvement in cited areas
• Evolve infrastructure, server, deployment strategies and testing to support our goal of 100% up time and quick turnaround of deployments for the engineering organization
• Continuously improve our infrastructure to make it easy to deploy scalable, secure and fault tolerant
• Drive the process the SRE team operates and iterates/releases
• Collaborate with architects, software engineers and service providers to improve software delivery, configuration, monitoring and operation
• Identify SRE staff development needs and implement a plan to grow and/or train staff in applicable abilities, specializations and certifications
• Ensure information security standard methodologies for our Hosting infrastructure
• Evolve infrastructure, server, deployment strategies and testing to support our goal of high availability as well as quick turnaround of internal deployments for the engineering organization
• Build solutions and respond to urgent matters 
• Develop high level design interaction diagrams, system functionality changes and robust change management processes

About You:

• Qualified Manager of Site Reliability Engineering with a broad knowledge of hardware, software, network, and cloud technologies
• Extensive experience providing a powerful combination of analysis, implementation, leadership and support to drive business forward via innovative technology stacks
• Proven track record implementing technology based solutions to address complex information requirements
• Expertise in Linux, AWS Cloud, CDNs, Build pipeline automation, and network/server infrastructures
• Managed and mentored SRE/Operations/DevOps teams to increase efficiency while encouraging a work friendly and productive atmosphere
• Proven understanding of Disaster Recovery, Business Continuity of Operations strategies, and SLAs
• Experience with container orchestration (Docker, Kubernetes) is a plus

Bonus Points:

• Highly Communicative – Encourage over communication within teams to reduce inefficiencies and ensure clarity
• Scrum Management – Lead daily standups for dev and ops teams to optimize efficiencies and minimize blocker interference with ongoing SDLC
• Exudes confidence and shows commitment to assigned tasks, initiatives, and the larger business picture
• Maintains positive demeanor to promote team motivation towards continued success
• Creative thinker and problem solver
• Passionate about Technology, aways eager to learn about the latest and greatest and not afraid to take risks when necessary
• Approachable, Organized, Accountable
• Excellent oral and written communication skills

Who We Are

Valimail is the global leader in zero-trust email security. The company's full line of cloud-native solutions authenticate sender identity to stop phishing, protect brands, and ensure compliance; they are used by organizations ranging from neighborhood shops to some of the world's largest organizations, including Uber, Splunk, Yelp, Mercedes Benz USA, and the U.S. Federal Aviation Administration. Valimail is the fastest-growing DMARC solution with the largest global market share and is the premier DMARC partner for Microsoft 365 environments. 

Why Join Us?

• Competitive pay + participation in employee stock option plan
• Comprehensive health, dental, + vision coverage
• Eight weeks of paid maternity leave & Four weeks of paid paternity leave (if the parent also qualifies for STD, this benefit is in addition)
• Remote First Company, you can work anywhere within the US
• Unlimited and flexible PTO. We believe balanced, happy, relaxed people do better work

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