Engineering Program Manager (Remote)

What we want to accomplish and why we need you

Suki is creating a new category in the health-tech space: the digital assistant. Our product will be the voice user interface for healthcare. What does that mean? Currently, doctors use electronic health record systems to take notes on patient encounters. This is a digital version of the paper charts that you may have seen in your doctor’s office or on TV. These systems can be hard to navigate and time-consuming to manage. Doctors would rather spend that time with patients. We are creating the solution. Doctors that use Suki already spend over 70% less time on administrative tasks, and we’re striving to do even better. Come and join us! 

We are a user-driven company and are committed to making sure every pixel of our product is in service of the doctor. We’re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We’re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture.

Our tech stack includes GCP, Kubernetes, Golang, Python, React, C++, TypeScript, JavaScript, Swift, Kotlin, gRPC, and GraphQL.

What will you do every day?

This person will help drive technical discussions and ensuring alignment across teams while ensuring we release on an agreed timeline. They are responsible for facilitating program management and releases as well as call out any technical/architectural risks and drive alignment with Product, Design, Engineering and QA.

Ok, you're sold, but what are we looking for in the “perfect” candidate?

• Creativity: You enjoy listening to user feedback and building products in novel ways. You’re resourceful and enjoy finding alternate paths to success
• Problem-solving: you use data to help point you in the correct direction. You optimize relentlessly. You think business and engineering problems are like puzzles and you stick with them until they are solved
• Humility: You’re humble and love working in a team without ego to deliver products
• Adaptability: You thrive in a fast-moving organization that uses light-weight process and cutting-edge technology to have a huge impact
• Confidence: You trust your abilities and you’re ready to push yourself to the next level
• Communication: You are a clear communicator and demonstrated consensus-builder

Responsibilities

• This position is expected to drive alignment across Product+Engineering+Design+QA (not limited to) during our sprint releases 
• They are responsible to drive technical discussions with cross functional teams 
• They are expected to highlight risks (if any) and work with the team on mitigating them 
• They own Program and Releases and are expected to manage timelines around them 

Qualifications

• 2-3 years of enterprise customer facing technical program or project management experience within healthcare SaaS
• Exceptional communication, presentation, and conflict resolution skills
• Ability to think critically, prioritize effectively, and communicate expediently
• Creative problem solving skills
• Strong knowledge of APIs and healthcare data standards

* We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Suki

• On a roll: Named by Fast Company as one of the most innovative companies, named Google’s Partner of the Year for AI/ML, named by Forbes as one of the top 50 companies in AI .
• Great team: Founded, managed, and backed by successful tech veterans from Google and Apple and medical leaders from UCSF and Stanford. We have technologists and doctors working side-by-side to solve complex problems.
• Great investors: We’re backed by Venrock, First Round Capital, Flare Capital, March Capital , and others. With our $55M Series C financing, we have the resources to scale.
• Huge market: Disrupting a massive, growing $30+ billion market for transcription, dictation, and order-entry solutions. Our vision is to become the voice user interface for healthcare, relieving the administrative burden on doctors instead of adding to it.
• Great customers: Our solutions are used in health systems and clinics across the country, supporting clinicians across dozens of specialties.  Check out what one of our users says about how Suki has helped his practice.
• Impact: You’ll make an impact from day one. You’ll join a team working towards a shared purpose with a culture built upon deep empathy for doctors and passion for making their lives better. 

Suki is an Equal Opportunity Employer. We are dedicated to building a company that fosters inclusion and belonging and reflects the diverse communities we serve across the country. We know we are stronger this way, and we look forward to growing our team with these shared values.