Engineering Program Manager - SaaS

Who We Are

At Firstup our mission is to improve the employee experience at every moment that matters large and small. As the communication pipeline for the world's workforce we now serve 40 of the Fortune 100 companies reaching and connecting more than 17 million employees daily.

Our employees are experts in the employee experience workforce communications and technology.

Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform Firstup meaningfully engages employees at every moment from hire to retire and delivers engagement insights to help companies support promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?

Our Values

Every employee is an owner with responsibility and credit for our progress.

Leadership is in our build and we see change as a catalyst for improvement.

We win as a team committed to help our coworkers and customers thrive.

Role Overview

As Engineering Program Manager you will play a crucial role in guiding Firstup's Engineering Teams to achieve timely and successful deliveries in line with the product roadmap. You will focus on removing obstacles and establishing effective processes.

Responsibilities

• Program Management: Lead multiple engineering programs ensuring alignment with strategic goals and delivering projects on time within scope and with high quality.

• Cross-Functional Leadership: Collaborate with engineering product management and other cross-functional teams to drive program success. Facilitate communication and resolve dependencies across teams.

• Risk Management: Identify potential risks and issues early in the program lifecycle. Develop and implement strategies to mitigate impacts on timelines and deliverables.

• Stakeholder Communication: Act as the primary point of contact for program stakeholders. Provide regular updates on program status risks and milestones. Process Improvement: Continuously evaluate and enhance engineering processes to improve efficiency quality and delivery speed.

• Release Management: Oversee and coordinate product and cloud releases including scheduling communication QA coordination and post-release follow-up.

• Ad Hoc Project Support: Support strategic initiatives leveraging expertise to contribute to the successful completion of ad hoc projects.

Minimum Qualifications

• 3-5 years of experience as an engineering program manager within an engineering or technology environment.

• Strong understanding of engineering principles the software development lifecycle and Agile methodologies.

• Proven track record of managing complex programs with cross-functional teams.

• Excellent communication and organizational skills.

• Ability to thrive in a fast-paced dynamic environment and adapt to changing priorities.

• Quick ability to grasp complex technical details and effectively remove roadblocks.

• Strategic thinking and the ability to contribute to planning and executing ad hoc projects.

• Proficiency with project management tools such as JIRA Confluence Aha or similar platforms.

• Certifications: PMP PMI-ACP CSM or similar certification is a plus.

$120000 - $150000 a year

Firstup expects the base salary for this role to be between $120000-$150000. The starting rate of pay may vary based on factors including but not limited to position offered location education training and/or experience.

Why Firstup?

Because you care - about people the work you do and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.

If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from join us. This is a rapidly changing space so if you thrive on ambiguity are hungry for a challenge and have the guts to speak your mind you could be a perfect fit.

We offer an excellent PTO program great health benefits a casual and friendly environment remote work and a leadership team who truly believes in your growth – both personally and professionally.

Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees without regard to race color religion gender sexual orientation gender identity or expression national origin age protected disability veteran status or any other protected status in accordance with applicable federal state or local laws.

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