Enrollment and Licensing Specialist

A pioneer in K-12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.
The Enrollment and Licensing Specialist manages and monitors the on-boarding and support of customers implementing various Amplify products into their technological and curricular infrastructure.
Responsibilities:

• Coordinate multiple aspects of new and existing customer set-up structure and details
• Constant and clear communication with the customer and internal teams to ensure a successful launch and delivery
• Managing customer data and monitoring data transfers
• Coordinating with internal and external teams to confirm and achieve timelines for implementation
• Provide ongoing support for customers after the initial launch is completed

Basic Qualifications:

• BA/BS degree
• 3+ years' Experience providing support in a IT/Help Desk Support environment
• Experience using MS Office suite, Google Apps, Intercom, Clever
• Organizational and project management skills
• Knowledgeable about the application of technology in the K-12 classroom

Preferred Qualifications:

• Teaching and/or technical support experience
• SalesForce and SIS experience
• ITIL, ITSM

We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
Amplify Education, Inc. is an E-Verify participant.