Enrollment Support Specialist

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

This role will support the Sales team with administrative tasks and must collaborate with multiple members to support the Sales and Sales Teams as needed.

• May create new customer accounts in system
• Obtains and complete missing customer information not provided during sales cycle
• Upload to system; transcribe written forms Assist Sales team with copyediting when needed
• Perform QA of essential merchant setup fields in internal databases. 
• Record and track boarding activities and exceptions in SalesForce. 
• Assist Sales Account Executives in fulfilling pends on new accounts to get them open and processing
• Outbound/inbound calls and communications with merchants and POS resellers to assist in submitting pends when additional information needs to be supplied to the Apps and Underwriting Department
• Assist with additional needs for initial setup

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].