Job Description
About Extend:
Extend is modernizing the $100 billion-per-year protection plan industry using cutting-edge technology and top-notch customer service.
Our technology-forward omnichannel and API-first solution allows any merchant to offer protection plans, both online and in store, while also providing a merchant's end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters. More recently, Extend also launched a shipping protection solution, covering consumers in the case of lost, damaged or stolen packages. This is further expanding the company’s addressable market and value creation for merchants.
We are a venture-backed startup in downtown San Francisco led by founders who have previously had multiple successful exits. Extend simplifies the technology stack for the product and shipping protection industries.
About the Role:
The Enterprise Sales team at Extend is responsible for structuring enterprise partnerships with industry-leading merchants. The Enterprise Account Executive is the quarterback of the enterprise deal cycle at Extend, responsible for managing a complex set of relationships, both internally and externally, to successfully navigate a highly consultative sales process. We are looking for detail-oriented self-starters with a bias towards action and genuine curiosity when it comes to understanding their buyer’s needs and delivering against a complex and custom set of requirements. Successful Enterprise AEs are comfortable with ambiguity and are not afraid to roll up their sleeves to solve their customers’ unique problems, often times building new materials, financial models, presentations, etc. completely from the ground up.
What You’ll Be Doing:
- You will have a unique opportunity to play a significant role in driving strategic growth for a Series C startup on an exciting growth trajectory
- Manage 6-12+ month sales cycles, selling directly to groups of decision-makers, including C-level executives and other key stakeholders
- Build and nurture strong relationships to scope solutions that provide value for our merchant partners and their customers
- Lead internal cross-functional execution throughout the sales-cycle: Business Development, Solution Engineering, Pricing, Product, Programs, Legal, Growth Strategy, etc.
- Develop highly customized sales artifacts specific to each enterprise deal, including financial models, presentations, commercial agreements, and much more
- Present a thorough target account plan within the first 30 days
- Execute against an annual quota and project pipeline to close new business
What We’re Looking For:
- Bachelor’s degree or significant relevant work experience in lieu of a degree
- 5+ years of customer-facing experience across consulting, sales, or account management with a proven track record of successfully navigating multi-stakeholder environments
- Curious, analytical, and collaborative leader with grit, creative thinking, and initiative
- Extensive experience building champion relationships to manage complex projects
- Outgoing team player excited to work cross-functionally and build internal relationships
- Experience in fintech, retail, or payments is a plus but not a requirement
- Flexibility to travel
Estimated Pay Range: $250,000 - $350,000 per year OTE*
*The target base salary range for this position is listed above. Individual salaries are determined based on a number of factors including, but not limited to, work location and job-related knowledge, skills and experience. Incentive compensation will be provided as part of a total compensation package.
Life at Extend:
- Working with a great team from diverse backgrounds in a collaborative and supportive environment.
- Competitive salary based on experience, with full medical and dental & vision benefits.
- Stock in an early-stage startup growing quickly.
- Very generous, flexible paid time off policy.
- 401(k) with Financial Guidance from Morgan Stanley.
- Remote-Friendly
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Date Posted
06/22/2023
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