Enterprise Account Executive

WellSaid Labs · Remote

Company

WellSaid Labs

Location

Remote

Type

Full Time

Job Description

Who We Are: WellSaid LabsĀ 

WellSaid Labs is the leading AI voice company for enterprise and professional applications. Using carefully sourced voice talent and our own AI advanced platform, WellSaid provides ultra-realistic voices that the world’s biggest brands trust to engage listeners. We build AI responsibly and ethically.

How You'll Contribute:

  • Securing business relations: Meet and exceed bookings targets through the direct management and execution of the WellSaid sales process in coordination with the leads.
    • Self-generate leads by contacting prospective clients via telephone, cold emails and social-networking.
    • Meet with prospective leads to identify content production and digital creative needs, including but not limited to: organizational goals, project timelines and usage.
    • Design, develop, and deliver sales proposals and presentations on product benefits to leads.
    • Develop relations between company and clients, following up onĀ  details to ensure quick response to identified problems or needs.
    • Negotiate contracts and close agreements using professional relationships and metrics
  • Operations management: Support the sales cycle from demand qualification to close via operational management systems.
    • Create and maintain all sales databases (i.e., HubSpot, etc.) necessary to report sales activity and customer information.
    • Manage calendar bookingsĀ  for prospective leads.
    • Analyze utilization metrics to generate targeted proposals.
    • Actively and consistently support all efforts to simplify and enhance the customer experience via communication channels.
    • Finalize purchase details of orders and deliveries.
  • New customer acquisition: Collaborate with different members of the WellSaid team to execute on the strategic adoption plans for potential clients.
    • Discuss and actionĀ  the appropriate method of AI delivery depending on intended use case and client need.Ā Ā 
  • Expand current client accounts: Identify customer needs and collaborate with WellSaid team to ensure customer success with special emphasis on upgrade and renewal for existing clients.
    • Maintain client relations to build excellent reputation for service and produce repeat business.
    • Increase accounts revenue and identify fresh business opportunities within existing contracts, adhering to given budget structure.
    • Accurately handoff contract to Customer Success team, portraying appropriate roles in business relations moving forward.
  • Provide sales recommendations based on customer’s organizational goals, project timelines and usage.
    • Conduct sales needs analysis with new and prospective customers, including the development of client-centric product solutions.
    • Consult with clients on business issues and research design, identifying innovative opportunities for product implementation.
    • Develop and implement sales plans for customer accounts.
  • Communicate, organize, and escalate issues appropriately, including: billing, legal, security, onboarding, and technical inquiries.
    • Attends all sales meetings and training sessions as required by management.
    • Collaborate with key persons to ensure clarity of the specifications and expectations of the company.
    • Understand general ā€œmid-market and aboveā€ procurement processes and communicate with appropriate divisions in a timely manner to drive vendor partnerships.
  • Report directly to the VP of Sales, or Sales Manager.
    • Frequent daily communication via organization-designated channels to ensure the smooth operation of the sales process.
    • Bi-weekly meeting attendance to discuss roles within the organization, direction for internal growth and alignment with personal goals.

What We’re Looking For:

  • 3+ years of sales experience to small to medium business accounts in the UK & Germany
  • Bonus: Able to speak fluent German
  • Sales experience and curiosity and passion for software
  • Excellent communication skills both with customers and within an organization
  • Strong track record of navigating within enterprise organizations
  • Ability to develop senior-level relationships quickly and effectively

To join our team, you also:

  • Must pass a pre-employment background check

What We Offer:

WSL is proud to support an inclusive work environment that emphasizes each team member’s personal and professional growth. You’ll have teammates just a Slack message or video call away if you ever need help solving an exciting challenge, or even if you just have a funny story to tell.

Other perks and benefits:Ā 

  • Competitive salary and stock options
  • Full medical, dental, and vision insurance
  • Matching 401(k) plan
  • Generous vacation policy/paid time off
  • Parental leave
  • Learning & development stipend

As a startup, we strive to be externally competitive with companies at a similar size and stage, and internally fair in our pay practices. The hiring salary for this role is £62,188 base, £125k OTE and represents the target offer range given the scope and experience expectations for this role.

What to Expect From Us:

We strongly encourage you to apply! If we feel your skills, experience, and values match, we’ll reach out about meeting with the team.Ā 

During the interview stage, you can expect:

  • An ā€˜intro’ call with our recruiting team (25-30 minutes)
  • An interview with the hiring manager (30-45 minutes); if there’s a match we’ll schedule an interview loop with the team.
  • A customer call exercise
  • An Interview loop with 2-3 interviews (1 hour each) with the team members you will be potentially working with.

Who We Are: WellSaid LabsĀ 

WellSaid Labs is the leading AI voice company for enterprise and professional applications. Using carefully sourced voice talent and our own AI advanced platform, WellSaid provides ultra-realistic voices that the world’s biggest brands trust to engage listeners. We build AI responsibly and ethically.

How You'll Contribute:

  • Securing business relations: Meet and exceed bookings targets through the direct management and execution of the WellSaid sales process in coordination with the leads.
    • Self-generate leads by contacting prospective clients via telephone, cold emails and social-networking.
    • Meet with prospective leads to identify content production and digital creative needs, including but not limited to: organizational goals, project timelines and usage.
    • Design, develop, and deliver sales proposals and presentations on product benefits to leads.
    • Develop relations between company and clients, following up onĀ  details to ensure quick response to identified problems or needs.
    • Negotiate contracts and close agreements using professional relationships and metrics
  • Operations management: Support the sales cycle from demand qualification to close via operational management systems.
    • Create and maintain all sales databases (i.e., HubSpot, etc.) necessary to report sales activity and customer information.
    • Manage calendar bookingsĀ  for prospective leads.
    • Analyze utilization metrics to generate targeted proposals.
    • Actively and consistently support all efforts to simplify and enhance the customer experience via communication channels.
    • Finalize purchase details of orders and deliveries.
  • New customer acquisition: Collaborate with different members of the WellSaid team to execute on the strategic adoption plans for potential clients.
    • Discuss and actionĀ  the appropriate method of AI delivery depending on intended use case and client need.Ā Ā 
  • Expand current client accounts: Identify customer needs and collaborate with WellSaid team to ensure customer success with special emphasis on upgrade and renewal for existing clients.
    • Maintain client relations to build excellent reputation for service and produce repeat business.
    • Increase accounts revenue and identify fresh business opportunities within existing contracts, adhering to given budget structure.
    • Accurately handoff contract to Customer Success team, portraying appropriate roles in business relations moving forward.
  • Provide sales recommendations based on customer’s organizational goals, project timelines and usage.
    • Conduct sales needs analysis with new and prospective customers, including the development of client-centric product solutions.
    • Consult with clients on business issues and research design, identifying innovative opportunities for product implementation.
    • Develop and implement sales plans for customer accounts.
  • Communicate, organize, and escalate issues appropriately, including: billing, legal, security, onboarding, and technical inquiries.
    • Attends all sales meetings and training sessions as required by management.
    • Collaborate with key persons to ensure clarity of the specifications and expectations of the company.
    • Understand general ā€œmid-market and aboveā€ procurement processes and communicate with appropriate divisions in a timely manner to drive vendor partnerships.
  • Report directly to the Director of Sales.
    • Frequent daily communication via organization-designated channels to ensure the smooth operation of the sales process.
    • Bi-weekly meeting attendance to discuss roles within the organization, direction for internal growth and alignment with personal goals.

What We’re Looking For:

  • 3+ years of sales experience to small to medium business accounts in the UK & Germany
  • Bonus: Able to speak fluent German
  • Sales experience and curiosity and passion for software
  • Excellent communication skills both with customers and within an organization
  • Strong track record of navigating within enterprise organizations
  • Ability to develop senior-level relationships quickly and effectively

To join our team, you also:

  • Must pass a pre-employment background check

What We Offer:

WSL is proud to support an inclusive work environment that emphasizes each team member’s personal and professional growth. You’ll have teammates just a Slack message or video call away if you ever need help solving an exciting challenge, or even if you just have a funny story to tell.

Other perks and benefits:Ā 

  • Competitive salary and stock options
  • Full medical, dental, and vision insurance
  • Matching 401(k) plan
  • Generous vacation policy/paid time off
  • Parental leave
  • Learning & development stipend

As a startup, we strive to be externally competitive with companies at a similar size and stage, and internally fair in our pay practices. The hiring salary for this role is $80,000 base, $160k OTE and represents the target offer range given the scope and experience expectations for this role.


What to Expect From Us:

We strongly encourage you to apply! If we feel your skills, experience, and values match, we’ll reach out about meeting with the team.Ā 

During the interview stage, you can expect:

  • An ā€˜intro’ call with our recruiting team (25-30 minutes)
  • An interview with the hiring manager (30-45 minutes); if there’s a match we’ll schedule an interview loop with the team.
  • A customer call exercise
  • An Interview loop with 2-3 interviews (30 minutes each) with the team members you will be potentially working with.

All interviews will be remote via Google Meets; we are happy to make accommodations you might need to feel set up for success in our process.


Apply Now

Date Posted

08/20/2024

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