Enterprise Account Executive

Anywhere in North America

About Us

At MaestroQA, we believe the quality of your customer experience (CX) defines the quality of your brand …and so do our clients. From Etsy to Shopify, DoorDash, Zoom, Zendesk, and more– we're on a mission to create amazing customer experiences globally. 🌎

MaestroQA is a modern CX Management software that powers customer loyalty. We give organizations unfiltered visibility into their customer experiences to drive quality improvements and uncover coaching opportunities.

We're ~70 employees, with strong customer loyalty, growing revenue, exciting product innovation, and only just scratching the surface of our potential. We raised a Series A to help us accelerate our growth. Join us in building the future of CX, we're just getting started. 🚀

We strive to bring together a highly diverse group of individuals who all have a shared mindset for success.  We’ve found that Maestro isn’t a place for the faint of heart. It’s a place for:

The passionate 🔥 - people who see their work as more than just a job, and are always looking to refine their crafts.

The builders 🔨- people who are resourceful, enjoy creating something from nothing, and are energized by building the roller coaster while riding it.

The self-starters 🙋- people who are intrinsically motivated, proactive + autonomous, and operate with an entrepreneurial mindset.

The agile ⚡ - people who embrace change + ambiguity as constants and who experiment + adapt with speed and efficiency.

The fighters 🥊 - people who are scrappy, relentless in the face of a challenge, and always operate with the underdog mentality.

The partners 🤝 - people who leave their egos at the door, are allergic to the “it’s not my job” mentality, and put our customers and team ahead of themselves.

The intellects 🧠 - people with insatiable curiosity, who approach their work thoughtfully, do their homework before asserting opinions, and use data to make decisions.

The truth-seekers 🔬 - people who don’t take things at face value, and are willing to debate complex and nuanced truths but ultimately put pride aside and commit to the best decision for Maestro and our customers.

The innovators 💡- people who think outside the box, challenge the status quo and strive to solve problems creatively.

The accountable🪞 - people who are self-aware and reflective, and first look inward before making excuses or pointing fingers.

The critical  🔍- people who don’t shy away from giving or accepting feedback, even when it’s unfavorable, and look at everything with a discerning eye because they know the battle is won in the details.

The positive 🌈 - people who live life with a glass-half-full mentality, and believe that imperfection and challenges exist to make them stronger.

Sound like you? This could be the home you’ve been looking for… (we’ve been looking for you too!)

As one of our Account Executives, you’ll fill a key role in acquiring new customers to MaestroQA.  This role is for SaaS "hunters" closing new business. The ideal candidate will have significant experience selling SaaS to enterprise clients where typical deal size ranges are 6-7 figures. 

You will be responsible for developing and delivering a stable book of business: prospecting, cultivating and closing new accounts. You will maximize revenue while producing value for prospective clients.

Responsibilities

• Exceed revenue goals including managing prospects from lead to close
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
• Cultivate lasting relationships with prospects at all levels of their organization
• Engage and educate senior executives on the importance of Quality/CX insights and validate Maestro as the leader in this new market
• Conceive and pitch creative solutions that match individual business needs including demo, business case, and proof of concept
• Partner with Marketing and Sales Development  teams to develop account-based sales strategies 
• Report and forecast sales activity - from prospecting target accounts and contacts to closing deals and growing existing relationships

Qualifications

• 8+ years of SaaS sales experience
• 4+ years of relevant enterprise SaaS sales experience 
• Experience closing 6-7 figure deals
• Demonstrated experience navigating through a complex sales cycle and closing strategic business with a customer list that includes Fortune 500 companies
• Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close 
• Excellent verbal and written communication skills
• Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfillment)
• Experience selling in a competitive market

Our value proposition for you as an employee is more than just the standard benefit package.  The biggest perk, by far, is stepping into a ground-floor opportunity with tons of upside.

• Flexible Working Arrangements: In-office (NY or LA), hybrid, or 100% Remote

• Remote Stipend: One-time stipend to equip home office
• SWAG! We love swag; you’ll get a stipend to start your collection + access to an on-demand swag store

• Offsites: Quarterly offsites (team + full company)  in unique locations to foster team-building 

• Career Growth: Hands-on coaching, exposure to stretch projects, internal mobility, investment in learning + development

• Compensation: Competitive base salaries + incentive compensation

• Equity: All employees are granted stock options upon hire and as performance incentives (We recently raised a Series A!)

• Benefits: Highly subsidized Medical, Vision, & Dental Coverage (up to 100% depending on plan)

• Time Off: Unlimited PTO & Paid Holidays
• Team: Supportive, committed, high-performing colleagues

Equal Employment Opportunity Policy

MaestroQA does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.