Enterprise Account Manager

Who You Are

• You are a seasoned relationship manager with extensive account management experience and a deep understanding of the restaurant industry. 
• You have a talent for developing strong business relationships with clients which build towards measurable KPIs, and can persuade people to try new approaches to how they manage their business. 
• You are comfortable carrying an ambitious sales quota and making presentations in front of CEOs and other high-ranking executives as well as world-famous mom and pop restaurant owners. 

What You’ll Do

• Strengthen relationships with Goldbelly’s iconic restaurant partners who ship food love across the country to our incredible customers.
• Own and manage relationships with an assigned portfolio of 30-40 of our highest priority restaurant accounts across the country, including at least one in person visit per year.
• Minimize churn, negotiate contract renewals and redirect accounts to opportunities of expansion.
• Work with your partners to resolve issues and pain points while anticipating and getting ahead of objections.
• Work closely with accounts to make them better partners, which includes improving their operational performance and expanding their menu offerings.
• Act as an advocate for Goldbelly and all we can do with our partners, especially helping partners with in-store collateral and their social media strategy to maximize nationwide shipping sales.
• Work across multiple internal teams such as finance, marketing and operations to ensure we are maximizing revenue for our partners.

Qualifications

• 5-10+ years experience in client-facing account management with extensive knowledge of the restaurant industry.
• Track record of successfully retaining and growing large business accounts.
• High EQ and natural interpersonal skills - a connector and expert communicator.
• Experience with contract renewals and successfully navigating intense negotiations.
• Ability to fearlessly engage partners in uncomfortable conversations.
• Ability to own the relationships with your accounts while working cross-functionally with other merchant-facing groups such as marketing and finance.

Benefits

• Competitive compensation package including a base ($70k-$100k) and an additional uncapped quarterly commission ($20k target per year)
• Comprehensive benefits - medical, dental, and vision
• Company HSA and Dependent Care FSA
• Flexible remote policy, one day/week in NYC office encouraged
• 25% off Goldbelly
• Grow with us - opportunities for upward mobility
• All of this and much, much more

Working at Goldbelly

At Goldbelly, we believe in the emotional power of food. We believe that food brings people together, so we've created a place that connects people with their greatest food memories, experiences and desires. We’ve built a platform that empowers small shops, chefs and restaurants and inspires their passion. Our mission is to bring you comfort through food. Whatever you dream of. Wherever you are.