Enterprise Account Manager - Northeast

THE COMPANY

Medely is the largest workforce management platform specializing in delivering healthcare professionals through an on-demand marketplace. As an economic empowerment engine, Medely allows healthcare professionals instant access to high-paying jobs with the freedom and flexibility to work when/where they want while providing healthcare facilities access to the largest on-demand network of ready-to-work healthcare professionals.

We believe that empowering healthcare professionals will bring more open, efficient, and increasingly higher quality to patient care. We are a team of sharp, entrepreneurial individuals who are redefining the way healthcare staffing is done. We are currently looking for candidates to join our growing team who share our enthusiasm for tackling today’s toughest challenges in healthcare.

The Role: 

The Enterprise Account Manager role drives revenue growth by building and managing a portfolio of enterprise customers, long-term client relationships, and developing C-level relationships. You’ll be responsible for the post-sales cycle, creating detailed business plans to ensure growth and retention. You’ll be adept at conducting executive-level meetings via in-person and video meetings while maintaining passion and enthusiasm for the healthcare industry. 

What you’ll do:

• Manage the post-sales relationship with Medely’s enterprise customers

• Create, maintain, and execute strategic account plans to support the company’s growth and retention goals

• Maintain pre-determined KPIs

• Work directly with leadership in developing an enterprise playbook to support customer scaling. 

• Advocate product features and enhancements as the voice of the customer and part with internal stakeholders

• Document and keep records of account communication and data

Required Qualifications:

• 5+ years of previous account management experience with healthcare corporations or C-Suite level executives 

• Past healthcare experience is preferred. 

• Excellent communication and interpersonal skills with an aptitude for building strong client relationships

• Strong negotiation skills with a problem-solving attitude

• Organizational and time-management skills

• Must have an acute business acumen

• An enthusiastic and passionate approach to business

• UP to 30% Travel to healthcare facilities and industry conferences

• Must live in one of the following states: Maine, Vermont, New Hampshire, Massachusetts, Connecticut, Rhode Island, New York, New Jersey, Pennsylvania, Delaware, Maryland, West Virginia, or Ohio

The estimated compensation for this role is $90,000 - $110,000.

WHY MEDELY: BENEFITS & PERKS

• Competitive Compensation: Based on experience and performance

• Long-term Incentives: 401k

• Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance

• Flexibility: We believe that work/life balance is important, so we offer twenty days of Paid Time Off and ten paid holidays.

• Paid parental leave

• Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry nationally!

• Ownership: Drive meaningful business impact on a team you’ll help build and define!

• Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office!

We're an equal-opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.

Work location is flexible if approved by Medely.

Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate.

We are an E-Verify company.

Compensation Range: $90K - $110K