Enterprise Account Manager (Remote)

ezCater is the most trusted provider of corporate food solutions and is purpose-built for business. ezCater's corporate food platform and flexible, scalable food solutions allow organizations to centralize and track their food spend, and fulfill everything from daily employee meals to client meetings and company all-hands. ezCater backs this up with business-grade, best-in-class, customer service and an unmatched nationwide footprint. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.

Our Corporate Solutions  team is looking to bring an Enterprise Account Manager to own the largest and highest profile customers in a portfolio of enterprise-level accounts. This role is a great opportunity for an experienced Enterprise Account Manager to join our team and take charge of our expansion initiatives. You will play a pivotal role in maximizing revenue opportunities, fostering client relationships, and ensuring the long-term success of our enterprise accounts.

What You'll Do:

• Strategic Account Planning: Develop and implement comprehensive account plans to identify and capitalize on revenue expansion opportunities within existing enterprise accounts.
• Own key relationships: You’ll be the face of Corporate Solutions for the biggest and highest profile customers as you help them navigate feeding their teams.
• Cross-Selling and Upselling: Proactively identify opportunities for cross-selling and upselling additional products and services. Collaborate with internal teams to tailor solutions that meet clients' evolving needs.
• Execute a consultative approach with your named accounts: You’ll confidently maneuver through your accounts, identifying key stakeholders and areas to expand & strengthen the relationship through performance, retention, and growth.
• Market Awareness: Stay abreast of industry trends, market conditions, and competitor activities to identify new revenue opportunities and maintain a competitive edge.
• Be the voice of the customer: You’ll advocate for your customer to cross-functional teams including sharing needs with product, marketing, and support to ensure optimal alignment and prioritization.
• Create product & brand champions: You’ll drive value in a way where your customers are screaming our name from the rooftops!  Through partnership with our marketing team, you’ll identify opportunities to collaborate with customers on press releases, news articles, case studies, and testimonials about how much they love ezCater.
• Rely on data to identify and solve problems: You’ll use all quantitative and qualitative data at your disposal to rank priorities, proactively solve problems before they exist, and share data with customers & internal stakeholders to drive successful outcomes.
• Aim Higher. Make it Better: You’ll work with Support, Operations, and Product to ensure that we’re hearing what our customers need and that we’re setting the right expectation to drive an evergreen zero-churn program.

What You Have:

• 5+ years in a senior account management role with successful sales experience, supporting large, enterprise customers. Demonstrated ability to consistently meet and exceed sales targets and track record of driving revenue growth through proactive sales initiatives. 
• Proficient in leveraging data and analytics to inform sales strategies. Experience in utilizing CRM systems and other tools to track and analyze sales performance, identify opportunities, and drive revenue growth.
• Strong strategic planning and execution skills, with the ability to navigate complex business environments. Proven success in developing and implementing effective sales strategies.
• Comfortable operating in ambiguous and rapidly changing environments. Ability to make informed decisions in situations with incomplete information and navigate uncertainty to drive successful outcomes.
• Problem-solving expertise (you start with root cause and tailor solutions accordingly)
• An entrepreneurial, self-starter attitude; you’re ready to hit the ground running in a developing role on a team that’s new to ezCater
• The ability to prioritize, balance, and delegate tasks appropriately
• Executive presence and excellent verbal & written communication skills
• Ability to travel up to 15%

The national on-target earnings (base salary + commission) cash compensation range for this role is $130,000-$150,000 per year. *

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance. 

Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.

For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.

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