Enterprise Account Manager (Marketing Agency Experience)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Enterprise Account Manager (Marketing Agency Experience) in Canada.

This role sits at the intersection of enterprise client management, marketing analytics, and technical execution within a fast-scaling AI-powered data environment. You will be responsible for managing complex, high-value client relationships while ensuring successful delivery of advanced marketing data and analytics solutions. Acting as both a strategic advisor and hands-on project owner, you will guide clients in leveraging data platforms to improve marketing performance and decision-making. The environment is fast-paced, collaborative, and highly cross-functional, requiring strong coordination across sales, engineering, product, and professional services teams. You will also play a key role in identifying growth opportunities and expanding client partnerships. This position is ideal for an experienced agency-side professional who combines technical fluency with strong account leadership and a passion for customer success.

• Manage end-to-end enterprise client relationships, ensuring successful delivery across the full lifecycle from onboarding to expansion.
• Act as a trusted advisor to clients, leveraging marketing analytics and AI tools to analyze campaign performance and generate actionable insights.
• Independently design and execute detailed project plans, coordinating resources and timelines in collaboration with internal teams and clients.
• Lead strategic client meetings, consultations, and workshops to align on goals, expectations, and delivery outcomes.
• Drive customer success by ensuring high-quality execution, adoption, and measurable value from delivered solutions.
• Collaborate closely with Sales, Engineering, Product, and Support teams to ensure seamless execution and alignment across stakeholders.
• Manage contract discussions, identify upsell opportunities, and support account growth and budget planning.

Requirements:

• Fluent English with strong communication skills and the ability to confidently lead client conversations and workshops.
• 3+ years of experience in client-facing roles such as Account Manager, Project Lead, Sales Engineer, or Technical Account Manager.
• Minimum 3+ years of experience working within a marketing agency environment, ideally managing enterprise-level accounts.
• Strong understanding of marketing analytics, campaign performance, and data-driven decision-making.
• Working knowledge of SQL with the ability to query, validate, and troubleshoot data for analytics use cases.
• Strong project management skills with the ability to independently plan, coordinate, and deliver complex projects.
• Experience managing multiple stakeholders in fast-paced, cross-functional environments.
• Strong ownership mindset, proactive approach, and ability to independently solve customer challenges.
• Curiosity toward AI tools and willingness to explore new technologies is a plus.

Benefits:

• Fully remote-first working environment.
• Competitive compensation package.
• Comprehensive medical and dental benefits.
• Unlimited paid time off and paid holidays.
• Professional development reimbursement to support continuous learning.
• Opportunity to work with leading enterprise brands and advanced AI-driven marketing technologies.
• High-impact role with ownership across the full client lifecycle.
• Collaborative and fast-paced startup environment focused on innovation and execution excellence.