Enterprise Application Manager

The IT Enterprise Applications Manager is responsible for management and support of a portfolio of applications and technology solutions. While leading a team of technical professionals, the IT Enterprise Applications Manager has overall responsibility for the architecture, support, maintenance, deployment, and enhancement of commercial software applications. Additionally, the Enterprise Applications Manager is responsible for planning and overseeing technical development being executed by both internal and vendor led teams - while working collaboratively with business units delivering technical solutions that meet goals and objectives. The Enterprise Application Manager will be one of the primary points of contact for internal business and vendor partners.

Essential Functions:• Provide leadership and manage the work activities of direct reports in the area of application development that includes new solutions and enhancement of existing systems• Collaborate with business and key IT stakeholders to plan, prioritize, and schedule applications development and enhancement requests, while providing direction and guidance to the applications development team• Accountable for availability and performance of applications portfolio, including ownership of incidents and support• Drives stakeholder satisfaction by delivering quality applications and support with controlled and planned change management• Communicate project status to various levels of management• Partner with leaders of other disciplines to ensure proposed solutions align with information, technology, infrastructure, business, and security architectures• Provide oversight in standards adherence through reviews of project work including detailed technical specifications and application code• Proven experience in managing relationships with vendors/consultants, IT teams and internal stakeholders• A passion for all things tech and a drive to experiment with new technologies to see where they can benefit the business

Key Competencies:• Strong leadership skills• Strong knowledge of enterprise applications and interoperability• Strong experience with full stack development• Strong experience with business intelligence and data analytics• Strong communication skills• Strong knowledge of technical support and technical documentation

Qualifications (skills, knowledge, experience):• Bachelor's degree or 10 years of relevant work experience• Experience in a management or supervisory role on an applications delivery team• Experience in customer, logistics, and supply chain environment• Experience in SQL development, Power BI, Microsoft Suite• Expertise in business process analysis, requirements gathering, solution design and development, vendor management, enterprise application/development support (CRM, SharePoint, SQL), and a strong business understanding.• Experience in a management or supervisory role on an application delivery team