Enterprise Content Management Technical Analyst

Objectstream is an award-winning small business supporting the Federal Aviation Administration (FAA) for last 15 years. We offer a competitive benefits package to our employees which includes: M/D/V, matching 401k, and other benefits. The passion and dedication of Objectstream employees is what has supported the growth and success of our company. We develop strong, dedicated, unified teams committed to our core value.

Job Description:

This position supports the Federal Aviation Administration (FAA) Enterprise Service Center (ESC).

Job Duties:

• Serve as a systems analyst for a large enterprise content management project.
• Interact with different stakeholders to elicit and document the system business requirements, both functional and non-functional. Get consensus on the documented requirements from all the stakeholders.
• Translate the system business requirements into system technical requirements for the development team to develop/enhance the system.
• Maintain requirements traceability, forward and backward, till testing.
• Understand the reported issues, identify the root cause of the issues, and assist the development team to resolve the reported issues.

Qualifications:

• Bachelor's degree in Information systems, business systems, management information systems, IT Management, other IT degrees are required. Engineering, math, and science degrees are acceptable substitute degrees.
• 5+ years or relevant experience.
• Ability to work independently and within cross-functional teams to gather requirements and troubleshoot issues.
• Experience with all phases of the Software Development Lifecycle.
• Ability to analyze and translate business processes into clear and concise technical requirements for process automation utilizing Enterprise Content Management (ECM) software.
• Experience monitoring, troubleshooting, and updating application configurations within Enterprise Content Management (ECM) software.
• Experience with object-oriented design and business process modeling in a low-code development platform.
• Experience performing analysis, design and application development utilizing Enterprise Content Management (ECM) software.
• Must demonstrate strong research and problem-solving skills
• Must demonstrate good communication skills

Other Preferred Qualifications:

• Experience installing and configuring OpenText Enterprise Content Management (ECM) Commercial Off the Shelf (COTS) software in a Windows Server environment
• Experience performing analysis, design and application development utilizing OpenText Enterprise Content Management (ECM) Commercial Off the Shelf (COTS) software
• Experience developing and implementing data mining reports utilizing Enterprise Content Management (ECM) Commercial Off the Shelf (COTS) software