Enterprise Data Protection Operations Manager

Key Responsibilities: 

• Manage and maintain the technology portfolio of enterprise data protection services. 

• Ensure regular maintenance and timely upgrades of systems & services to prevent downtime and enhance performance. 

• Lead and mentor the IT operations team, providing guidance and support to ensure high performance. 

• Plan and execute IT projects, ensuring they are completed on time and within budget. 

• Implement and monitor security measures to protect data and ensure compliance  

• Monitor system performance and troubleshoot issues to maintain optimal operation. 

• Manage relationships with IT vendors and service providers to ensure quality and cost-effective services. 

• Develop and manage the IT operations budget, ensuring efficient allocation of resources. 

• Reporting: Provide regular reports & metrics on service operations 

Qualifications: 

• Bachelor’s degree in computer science, Information Technology, or a related field. 

• Proficiency in managing IT infrastructure, including servers, applications, and cloud services. 

• Proven leadership and team management skills. 

• Excellent problem-solving and analytical skills. 

• Knowledge of cybersecurity best practices. 

• Strong project management skills with experience in planning and executing IT projects. 

• Strong verbal and written communication skills. 

• Experience with cloud computing platforms (e.g., AWS, Azure). 

Skills:  

• Ability to communicate complex security concepts to non-technical stakeholders. 

• Strong understanding of information security principles and practices. 

• Excellent risk management, problem-solving, and metrics management skills 

• Strong leadership abilities. 

• Knowledge of regulatory requirements and industry standards (e.g., GDPR, HIPAA, ISO 27001).