Enterprise Engagement Architect

About Prophecy 

Prophecy is the data copilot company. Fortune 500 enterprises - including the largest institutions in banking, insurance, healthcare & life sciences, and technology - rely on Prophecy Data Transformation Copilot to accelerate AI and analytics by delivering data that is clean, trusted, and timely. Prophecy enables all data users and makes them productive by helping develop, deploy, and observe data pipelines on cloud data platforms. Organizations trust Prophecy for the most demanding workloads, including tens of thousands of data pipelines that deliver massive volumes of data for AI and analytics.

Prophecy is backed by top VCs and investors including Insight Partners, SignalFire, Databricks, and JPMorgan Chase.

About The Role 

This is a fantastic opportunity in a high-growth, high-potential startup. You will work with a team of dynamic post-sales individuals and customers who take pride in solving complex problems. The Enterprise Engagement Architect is in charge of successfully launching a Prophecy solution by managing all aspects of the project, including timely deliverables. The goal is to ensure that the value outlined in the purchase process is achieved, documented, and communicated throughout the engagement.

Additionally, our Enterprise Engagement Architect is responsible for understanding a customer's desired goals, current state, and business objectives while working with Prophecy enterprise architects to craft a solution that meets the customer’s needs. To accomplish their responsibilities, they will work cross-functionally with our customer success, sales, pre-sales engineers, support, product management, and engineering departments. Additionally, this role is an executive advisor and project manager for Prophecy valued customers. 

In addition, you will:

• Understand business objectives through an engineering lens.
• Be a trusted advisor and first point of contact throughout Prophecy deployments to ensure the customer gets to business value as quickly as possible.
• Manage overall project lifecycle, including project schedule deliverables, timelines, and aligned outcomes.
• Build relationships with customer executives and champions, manage key stakeholders, and drive escalations internally and with the customer.
• Internally coordinate between sales, engineering, product, leadership, and support to identify and resolve customer issues.
• Help build best practices resources for delivering Prophecy and share them amongst team members and customers.
• Onboard and train customers and end-users on how to use Prophecy
• Look out for the customer's best interests and advocate internally for their needs.

Requirements

• 5-10 years of experience as an Technical Account Manager, Solution Architect or a Technical customer facing role.
• Hands-on Spark, and experience with PySpark/SQL and Scala or other functional programming languages.
• Ability to quickly understand complex data engineering problems and design architectures on modern solutions using Prophecy on a data lake/house (e.g., with Databricks / Spark, Azure Synapse, Google Dataproc) 
• Hands-on experience with one of the ETL tools such as Prophecy, Alteryx, Matillion, Informatica, Abinitio, DataStage, or similar
• Ability to manage multiple customer engagements and projects simultaneously
• Extensive customer-facing experience and stakeholder management skills
• Ability to define and drive tactical implementation and management of a project
• Ability to drive customer’s Technology Roadmap and work with Prophecy Product/Engg to deliver it
• Ambitious and self-motivated with a high degree of technical curiosity
• Ability to manage multiple projects and communicate progress against milestones clearly in a constantly
• Ability to travel as needed

Benefits and Perks 

• Prophecy covers 99% of employee health insurance premiums and 75% for dependents
• Tri-State Area
• Competitive compensation - Compensation- $175,000 + Bonuses
• Celebrate your birthday and anniversary with a day off!
• Flexible PTO 
• Prophecy provides employees with a $500 professional development reimbursement every year
• Company sponsored Long Term Disability and Life Insurance
• FSA/HSA
• Ability to have your fingerprint on an innovative platform
• End-to-end ownership of your projects
• And more!

*Benefits and perks may vary per country

Our Commitment to Diversity and Inclusion

At Prophecy, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Prophecy are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, political affiliation, race, religion, sexual orientation, socio-economic status, and any other protected characteristics.

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