Enterprise Implementation Manager

Here at Syndigo, we're enabling our clients to deliver better eCommerce experiences. We've mastered the right data, right now. From creation to sale, that's the value our partners get from us - a holistic, truly differentiated end-to-end solution that closes the loop while increasing sales.
Basically, we're the accurate data behind how people feel when they shop online with confidence!
We cannot do all of this without our amazing people! Our employees make the magic happen here at Syndigo and we're growing rapidly! We're ready for you to collaborate with us to challenge the status quo!
The mission of a Syndigo Enterprise Implementation Project Manager is to support the strategic growth of Syndigo enterprise client relationships by leading the client implementation process from start to finish. In this role you will partner with clients to understand their objectives, map their data flows and priorities, scope, and setup integrations, and build customized implementation plans that ensure success on our platform.
You will be responsible for driving fast-paced implementations, delivering high quality service in a growth-oriented culture, and creating an industry-leading experience for Syndigo clients.
HOW WE'LL BE WINNING TOGETHER DAY TO DAY

• Conduct discovery sessions to understand business requirements and scope for project planning, design, resourcing, logistics, and project execution
• Translate complex system requirements, goals, and directives into well-structured tasks and plans, pre-requisites, order of execution, etc
• Create and maintain detailed project plans to include resource assignments, due dates, milestones, deliverables, and critical path
• Manage and track all deliverables to the work/project plan, own the plan, ensure on time delivery. Collaborate with other project managers, delivery managers, and senior managers to align resources to the plan
• Prepare and deliver regular progress reports on implementation progress, as well as analysis of usage trends and services opportunities. Process improvement and inclination to document all the things!
• Successfully and effectively manage simultaneous diverse implementation projects on schedule, within budget and with high customer satisfaction

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

• Bachelor's Degree in business administration, Engineering, Computer Science, Management, MIS, related discipline, or equivalent experience
• Technical project management experience in an enterprise environment
• Comfort level with 15-25% travel

#LI-BH1
Diversity, Equity & Inclusion
Authenticity fuels our work. In fact, it's one of our Syndigo Values. To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.
Diversity is woven into our fabric at Syndigo and it's how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!
All are welcome here and we invite you to join our team if you are ready to help us continue that growth!
GDPR/CCPA
Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.