Enterprise Operations Specialist

What We’re Looking For:

The Enterprise Operations Specialist will develop solutions for business challenges to support operational planning and goals by working closely with the senior team members and management to identify weaknesses in the department operations and lead initiatives to strengthen them. The Enterprise Operations team is also responsible for recording complete and accurate data across supported functional areas of the business.

Responsibilities Include, But Are Not Limited To:

• Identify, plan, and execute projects for the Enterprise Operations team, with a focus on cross-department standardization and increased efficiency across all teams. Coordinate project tasks to ensure project delivery within timeline. Liaise with stakeholders and department leadership as necessary to facilitate project completion. 

• Intake, gather, and respond to emergent data collection requests or other urgent needs from department management team, and other stakeholders 

• Evaluate current operational performance in the department and assist in creative and strategic planning for improvements. Identify problems in the operations process and resolve them in a timely manner. Use reporting tools (i.e. Tableau) to develop and enhance reports that measure overall department performance.

• Maintain clear and accurate operations documents/procedures for reference purposes. Monitor, control and manage business operations compliance to standard processes and best practices. 

• Assist in implementation planning for new programs according to internal launch schedules as needed. 

Things That Should Be In Your Background:

• 2 years of experience preferred

• Demonstrated general understanding of business operations.

• Analytical thinker with great attention to detail.

• A comprehensive understanding of Salesforce is required.

• Advanced Excel skills required and database skills required.

• Demonstrated ability to identify opportunities for improvement and make constructive suggestions for change.

• Great communication and interpersonal skills, with the ability to communicate difficult/sensitive information in a tactful manner.

• Well-developed sense of discretion regarding access to sensitive information.

• Enthusiasm and the ability to thrive in an environment of constant change.

Working Conditions 

Primary work location at a 2U office with flexibility of working from home options. Typical Monday - Friday working schedule (~40 hrs a week). With reasonable notice, abnormal work schedules such as, early/late days or weekends may be needed to meet business needs. 

About 2U Inc. (NASDAQ: TWOU)

2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners. 

2U Diversity and Inclusion Statement

At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same. 

Benefits & Culture

Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.

2U offers a comprehensive benefits package:

• Medical, dental, and vision coverage
• Life insurance, disability and 401(k)
• Unlimited snacks and drinks
• Generous paid leave policies including unlimited PTO
• Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

In Colorado, the anticipated base salary for this role is $55,000 with potential bonus and equity eligibility. Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate’s assigned office) and prior work experience of the candidate.

To learn more, visit 2U.com. #NoBackRow

Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.