Enterprise Sales Engineer
Job Description
The team:
We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos presentations technical evaluations and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.
The role:
As an Enterprise Sales Engineer you will provide technical expertise through sales presentations product demonstrations and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers competitors and partners.
What Youโll Do:
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Partner with the Sales team to articulate the overall Datadog value proposition vision and strategy to customers
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Own technical engagement with customers during the trial phase. Communicate Datadogโs value based on activities and work with customers on any identified issues or concerns to successful conclusion
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Technically close complex opportunities through advanced competitive knowledge technical skill and credibility
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Deliver product and technical briefings / presentations to potential clients
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Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
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Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape
Who You Are:
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Passionate about educating customers on observability risks that are meaningful to their business and able to build and execute an evaluation plan with a customer
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Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
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Experienced in programming/scripting with any of the following: Java Python Ruby Go Node.JS PHP and .NET etc.
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Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
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Able to sit up to 4 hours traveling to and from client sites
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Able to travel via auto train or air up to 45% of the time
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If youโre passionate about technology and want to grow your skills we encourage you to apply.
Benefits and Growth:
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Best-in-breed onboarding
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Generous global benefits
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Intra-departmental mentor and buddy program for in-house networking
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New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
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Continuous professional development product training and career pathing
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An inclusive company culture able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Remote This is a remote position
Date Posted
04/12/2024
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