Enterprise Sales Engineer

Our Go-To-Market (GTM) team own the end-to-end customer experience solving problems with Instabase - discovering the right problems, demonstrating solutions, proving value, and launching to production. As a Sales Engineer, you’re an expert in technical pre-sales, comfortable working with technical products, communicating technical concepts to all level of stakeholder, and building great relationships with customers. In this role, you’re responsible for the technical journey the customer goes on from first meeting until technical acceptance - building technical champions, qualifying solution fit, demonstrating capabilities and business value, and crafting responses to technical objections.

• Partner with Account Executives to discover pain and qualify solutions that lead to strong return on investment for your customer
• Be hands-on, high-energy, and passionate about solving problems
• Develop custom demonstrations using the Instabase tailored to a customer’s specific needs, aligned to value
• Lead deep-dive sessions with technical stakeholders
• Scope, communicate, and manage technical proof-of-values (POVs) with customers
• Present to all levels of technical leadership with confidence and building trust - developers, enterprise architects, managers, and executives
• Develop reusable tools and feedback - demos, product gaps, technical guides, etc.

• 4+ years of experience in a customer-facing technical role i.e. sales engineer, software engineer, technical support, etc.
• Experience working with large enterprise customers i.e. insurance, financial services, healthcare, logistics, technology, etc.
• Excellent written, verbal, and presentation communication skills to audiences of all levels of technical, business, and organisation responsibility
• Proficient developing demonstrations and scripting in at least one programming language i.e. Python, Javascript, Java
• Comfortable with cloud infrastructure i.e. Docker and building solutions with APIs

• Analytical thinker - you have the ability to grasp the underlying concepts in complex information, identify the root cause of problems, and formulate solutions based on a synthesis of information both quantitatively and qualitatively
• Intellectually curious - you’re driven by the desire to learn
• Emotionally intelligent - you are highly sensitive to others and seek to align with them
• Growth Mindset - you’re constantly seeking improvement in yourself; you think big, and use your team and customer collective IQ to improve customer outcomes
• Respectful and humble - to everyone, always