Enterprise Systems IT Specialist
Company
Other Agencies and Independent Organizations - Central Intelligence Agency
Location
Washington DC
Type
Full Time
Job Description
Summary
Enterprise System IT Specialists provide Agency mission partners with consultation, analysis, and problem resolution for technology products, applications, data and system access, and software issues.
Learn more about this agencyRequirements
Conditions of Employment
- You must be physically in the United States or one of its territories when you submit your resume via MyLINK.
- You must be registered for the Selective Service, if applicable.
- You must be a U.S. citizen and at least 18 years of age (dual-national US citizens are eligible).
- You must be willing to move to the Washington, DC area.
- You must successfully complete a thorough medical and psychological exam, a polygraph interview, and a comprehensive background investigation.
- For further requirements information, please visit: https://www.cia.gov/careers/how-we-hire/requirements/
Qualifications
- Working knowledge of Microsoft Office products (Outlook, MS Word, Excel, PowerPoint)
- IT skills such as:
- Voice transmission
- Data communications
- VoIP
- Enterprise server management
- Local Area Network (LAN) and Wide Area Network (WAN)
- Facsimile
- Experience with access administration
- Experience with desktop hardware, software, and peripherals
- Experience eliciting information on technical problems from non-technical mission partners
- Ability to communicate complex concepts/issues in a manner matched to the audience
- Excellent communication skills
- Dedicated, accountable, and dynamic work ethic focused on delivering results in demanding environments
- Strong collaboration and teamwork skills
- Flexibility to meet mission needs
- The ability and willingness to travel worldwide. Travel may be in temporary or longer term capacity (generally 2-3 years).
- Ability to meet the minimum requirements for joining CIA, including U.S. citizenship and a background investigation
- Ability to apply project management and systems engineering principles to initiate, plan, execute, control, and close the work of a team to meet mission needs
- Microsoft Certified Systems Engineering (MCSE)
- IT skills such as:
- TCP-IP networks
- Applications development
- Digital/analog fault isolation
- Repair to least replaceable unit
Education
Minimum Education Requirements
- Associate's degree in one of the following fields or related studies:
- Computer Science
- Computer Information Systems
- Information Science & Technology
- Management Information Systems
- Or a similar degree from a technical trade school and a minimum of two (2) years of IT customer service work experience with excellent performance and completion of recent formal training in the field
- At least 3.0 GPA on a 4-point scale
- Bachelor's degree in one of the following fields or related studies:
- Computer Science
- Computer Information Systems
- Information Science & Technology
- Management Information Systems
-
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
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Date Posted
09/30/2024
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