Enterprise Technical Analyst

We are looking for a dynamic Enterprise Technical Analyst who will coordinate deeply with Implementation, Product and Technical teams to design and configure scalable Indeavor customer solutions. You will support Implementations through the design and build of enterprise integrations, product solutions and UAT strategy. The Enterprise Technical Analyst will consult towards business process optimization, requirements elicitation, designing data ecosystems and present/deliver designs to key customer resources. Your traits include being a self-motivated leader, organized, flexible, articulate, confident, professional, and thriving in a fast-paced work environment.

Key Responsibilities:

• Ensure technical solutions are consistent, scalable and supportable
• Accountable for sharing business objectives, requirements and alignment towards solution approach and integration designs
• Support implementation of workforce management solutions for enterprise customers using the Indeavor suite of applications, including Core Scheduling, Absence Management, Indeavor Engage, Automated Vacation Planning and SmartBackfill
• Design and build system integrations for enterprise customers through use of Indeavor APIs in conjunction with customer middleware
• Design and deploy UAT for critical project deliverables
• Lead and drive issues management
• Understand and explain highly complex scenarios or issues to high-level stakeholders in a concise way

• Contribute to successful implementations and customer satisfaction as a key member of project teams

Requirements

What You Bring to Indeavor

You thrive in a technical setting, find joy in working with complex data and work fluidly with teammates. Your organizational skills are unmatched, and you maintain confidence interacting with enterprise IT organizations through design and delivery of deeply complex, technical solutions. You are inspired by growth, unafraid to fail and relentless towards improving processes.

Preferred Skills and Experience

• Possess entrepreneurial spirit, drive and desire to develop within a high-growth company
• Excellent professional communication skills in verbal and written form
• Experience designing and delivering integrated solutions with a variety of enterprise middleware solutions
• Experience as a technical consultant or data analyst supporting software deployments
• Comfort with ambiguity and exceeding expectations across multiple workstreams
• Background in cloud-based software deployment or support
• Programming background and experience streamlining business processes through technical solutions
• Fluency in multiple business technology platforms and experience streamlining internal application use
• Software programming concepts and exposure to languages; Python, C/C++, Java, SQL, XML, JSON, HTML, Javascript, Shell Scripting, and J2EE Standards
• Business fluency in multiple languages (preference for English, German, French & Spanish)

What We Do

Indeavor is a technology-focused enterprise workforce management solution provider - through our SaaS platform we enable large organizations around the world in the manufacturing, energy production, public service (government), and other complex/dynamic environments with cutting-edge employee scheduling and absence management solutions.

By handling complexity through advanced automation, we ensure our customers always have the right person, in the right place, at the right time, making the working life of thousands of professionals over the world easier, with one click of a button. Our Implementation and Customer Success Teams craft and support these solutions to accommodate and streamline essential business drivers and ultimately unlock incredible workforce efficiency.

At Indeavor we strive to empower our employees, as well. That's where all of the magic comes from. With our employee-first culture and team-focused mindset, our goal is to ensure that we uphold an inclusive environment where all people feel respected and valued, have opportunities to achieve their goals and develop creative and innovative ideas.

We are an equal opportunity employer and value diversity. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status or disability status, and we'd love to learn about what you can add to our team. All employment is decided based on qualifications, merit and business need.

Benefits

• Working with creative, smart and fun team members motivated by a collective goal
• Competitive salary, comprehensive health coverage and 401k
• Unlimited vacation policy and remote working opportunity
• Modern, downtown, dog-friendly offices