Entry Level Implementation Account Coordinator

Taylor Corporation is a growing, dynamic company with big plans for the future ― and our people. Family owned and proud of it, we power our employees’ potential and strive to create opportunity and security for every member of the team. We’re passionate about our work, we believe there is always a better way, and we’re in this for the long haul.

Ready to build a career? It’s time to look at Taylor.

Your Opportunity: Corporate Graphics International, a division of Taylor Corporation, is seeking a new Entry Level Implementation Account Coordinator to join the team! This position serves clients in the implementation of technical systems or solutions. They evaluate client needs, develop configurations that support business processes, plan and execute delivery and implementation plans.

Your Responsibilities:

• Develop and maintain strong relations with customers to ensure that their quality expectations are being met

• Assist by verifying all of the required information for the implementation is available and accurate, including pricing, specifications, artwork, or other customer requirements

• Proactively work with the production team to ensure we're creating high quality customer products

• Ensure effective communication with customers through facilitating conference calls and presentations of products or tools available to the customer

• Work with internal teams to ensure we are providing accurate information to customers and servicing their account as specified

• Ability to manage multiple project and task assignments simultaneously, while managing due dates

• Consistently meet defined deadlines and maintaining project tracking throughout the life cycle of project requests

Your Shift:

• Monday - Friday 8:00am - 5:00pm

• Overtime as needed

You Must Have:

• High school diploma or equivalent

• Knowledge and use of: Microsoft Office Suite, including Teams, Outlook, Word and Excel

• A customer service mindset

• Ability to multi-task, solve problems and thrive in a fast-paced environment

• Demonstratable dependability in all aspects of work

• Initiative and responsiveness

• A keen attention to detail and strong organizational skills

• Ability to speak and communicate with fellow employees at a professional level

We Would Also Prefer:

• Experience in the field or related area

About Taylor Corporation