Environmental Services / Custodial Operations Manager 2

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With your leadership excellence, you're ready to move up to the next level.

Sodexo is currently seeking a 2nd shift Environmental Services / Custodial Operations Manager 2 for Baptist Medical Center located in Jacksonville, FL. The Operations Manager will be responsible for oversight of housekeeping at Baptist Medical Center, 508 beds, Wolfson'sChildren's Hospital/NICU tower, 257 beds. This position will report to the Client Executive with primary responsibility of Wolfson's Children's Hospital and the NICU tower working approximately 4:30PM-2:30 AM with weekends and holidays as needed.

What You'll Do

• be responsible for driving client and patient satisfaction scores
• provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
• work with the Environment of Care Committee and Infection Prevention Director
• effectively manages the Unit Operating System
• support a diverse and inclusive workforce

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system
• have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred
• possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
• can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management
• have experience effectively managing projects within agreed upon timelines
• are results and safety driven
• have in-depth knowledge of housekeeping systems and procedures
• have experience with vendor and contract management, as well as union and contract negotiations

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services