Epic Digital Products Manager

The Digital Products Manager (DPM) - Health Plan, is responsible for providing vision, guidance, and direction for an assigned set of Digital applications (products) and resources. The DPM will manage a team of analysts and Product Owners who help to carry out that work. These applications include, but are not limited to: patient portal, consumer portal, website, online scheduling, mobile applications, digital therapeutics, etc. Supports and analyzes business operations during build decisions. Prioritizes requested changes to applications. Manages software updates. Ensures alignment with the digital delivery methodology and overall CCHCS IS methodologies. Establishes direction and support for the team. The DPM must have exemplary communication and presentation skills and a history of delivering successful products, projects, and/or programs. They must work well under short timelines and able to deliver iterative value. A successful candidate will be comfortable with abstract or ambiguous requests and able to translate them into actionable work items for their team.

This position is remote within the state of Texas. Employee must travel on site quarterly for strategic planning and periodically per the direction of the Vice President of the division.

Qualifications:

• Bachelor's degree required (Preferably in Health Care, IT, Business, or a related field - Marketing, English, Communications).
• 1-2 years of experience in a supervisory or management level role preferred, ideally with a cross-functional team. (1st level management role)
• 3+ years of product, program, or project management preferred.(Preferably with a health plan)
• 5+ years of experience working in an IT or similar environment required - program management, any tech or software company, product management, ecommerce, digital agencies.
• Experience working in a health care environment preferred.
• Familiar with enterprise change management processes.
• Experience with Epic applications, ideally MyChart, Care Link, Haiku/Canto, Care Companion.

Licensure, Registration, and/or Certification:

• Agile or lean experience or certification preferred(PSPO, CSPO, SAFe POPM, or similar).
• Must be Epic certified within 6 months of hire.