Epic Project Manager

As an Epic Project Manager at Cook Children's, you will be an independent contributing IT professional within the Project Management family. The Epic Project Manager plays a critical role in the coordination and completion of a variety of IT projects within the Cook Children's Health Care System. The Project Manager will work closely with other IT teams and operational stakeholders to ensure projects are delivered completely within scope and on time. The Project Manager supports new and existing hospitals, hospital services, new and existing clinics and inpatient and outpatient department implementations, Epic Upgrades and Epic Modules, as well as optimization projects for the Epic teams (Patient Access, Revenue Cycle, Inpatient, Ambulatory, Anesthesia/OR, Ancillary, Training, Data Integration, Database/ETL, Digital Experience, Business Intelligence, Security and Technical Teams). The Project Manager must have excellent organization and communication skills and have experience in working with team members of different groups to achieve quality results in a timely manner.

Responsibilities include, but are not limited to:

• Collaborate interdepartmentally to understand project scope, requirements, and success criteria
• Ensure a common understanding by setting expectations in accordance with the Project Plan, in order to align the stakeholders and team members.
• Utilizing PMO Playbook and PMBOK best practices and process/knowledge areas to effectively manage and complete projects
• Managing the development or direct creation of standard project artifacts and their updates as necessary (Project Charter, Project Resourcing/Staffing, WBS/Project Schedule, Requirements documentation, status reporting, presentations, communication plan, risk/issue registry, lessons learned, close out documentation, and others as required)
• Scope management and project change management
• PPM/Project Management tool updates for assigned projects
• Managing risks/issues and escalating as necessary
• Guide and direct project team members to ensure compliance with set standards, procedures, and guidelines
• Evaluate the progress of a project to detect limitations or faults to seek solutions
• Successfully manage multiple initiatives simultaneously
• Stakeholder management
• Project portfolio management
• Assist in internal PMO process improvement initiatives
• Assist in annual budgeting and portfolio planning activities

Qualifications:

• Position requires 5 years or more of direct experience
• Position requires 3 years of more of experience with EHR systems
• Position requires 2 years or more of experience working with Epic Application Modules
• 3 or more years working within a PMO
• Experience with software systems' implementation lifecycle
• Experience in Waterfall project management methodology, Agile methodology experience is a plus
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and other subject matter experts
• Demonstrated ability to take initiative, prioritize work, manage time and respond effectively to a rapidly changing environment.
• Ability to exercise sound political and environmental judgment as appropriate to support successful project implementation. Demonstrated knowledge and skills in assessing and mitigating risks through risk planning.
• Demonstrated ability to work independently and collaboratively
• Strong work ethic and a team-player attitude with a deep commitment to customer satisfaction

Licensure, Registration, and/or Certification:

• PMP Certification required
• CSM Certification a plus