EPMO Project Coordinator

Job Description

Fragomen is a leading firm dedicated to immigration services worldwide. The firm has 6,000 immigration professionals and support staff in more than 60 offices across the Americas, EMEA and Asia Pacific. A member of the Am Law 100 and Am Law Global 100, Fragomen offers immigration support in more than 170 countries. Fragomen's professionals are respected leaders in the immigration field, and the firm is regularly recognized as a leading employer of minority and female attorneys.

THE ROLE:

This position will work closely with the Senior EPMO Demand Manager. You will review and ensure incoming Demands are in good order, have all details captured and are ready for Leadership review. You will schedule review meetings and capture action items. You will be a primary point of contact for questions on Demand submissions and next steps.

As an EPMO Project Coordinator at Fragomen, you will:

• Work with Senior EPMO Demand Manager to coordinate, categorize, track and manage incoming Demands.
• Identify and implement improvements to the Demand Management process.
• Provide guidance and training on Demand submissions prior to key stakeholder reviews
• Facilitate and conduct stakeholder meetings, provide updates, and raise any issues with Demands in the pipeline.
• Communicate with key stakeholders and requestors throughout the lifecycle of demand process from initiation to closure.
• Address demand related issues in a timely and effective manner.
• Enable decision making and capacity needs across various cross functional teams.

Let's talk if you have the following:

• A client service mindset, attention to detail and desire to achieve a high level of productivity
• Ability to multi-task in a fast-paced environment with competing demands
• The ability to prioritize, meet deadlines and escalate issues to relevant parties
• Excellent written and verbal communication skills
• Desire to contribute to positive work environment, effectively collaborate and promote teamwork
• Strong organizational and data entry skills
• Advanced MS Office including Word, Excel, PowerPoint
• Experience with ServiceNow SPM -preferred