ERP Analyst

Job Summary: Under general direction of Director Information Technology, participates in and coordinates the design, testing, implementation, and evaluation of automated and manual Enterprise Resource Planning (ERP) systems. This includes system configuration, process automation, reporting and analytics. Primarily collaborates with and supports business owners from Human Resources, Education, Finance, Payroll, and Supply Chain to identify and troubleshoots issues with the ERP system.

The listing of job duties contained in this job description is not all inclusive. Duties may be added or subtracted at any time due to the needs of the organization.

Essential Job Duties and Responsibilities:

1. Acts as Technical Subject Matter Expert for one or more business owners – Education, Finance, Supply Chain, Human Resources and/or Payroll. Able to work independently to implement and maintain ERP systems.
2. Has responsibility for business systems analysis, workflow analysis, and technical communications. Collaborates with Business Owner to identify and troubleshoots issues with the ERP system. Obtains input and feedback on system needs from appropriate parties to identify opportunities to develop technical solutions including process automation, Birst reports and dashboards
3. Participates in the development of and maintenance of complex Extract, Transform, Load (ETL) processes to move data. Responsibilities include design, code, test, production deployment, and support of the ETL workflow. Responsible for configuration, testing, troubleshooting, and implementation of ETL processes
4. Responsible for implementation, modification, maintenance and support of business application programs. Works closely with clients to troubleshoot and correct problems relating to applications and assists with conversions to and implementations of software products
5. Uses operational expertise to seek out, research and evaluate a variety of solutions to provide clients with high quality, efficient products.
6. Creates database reports from end user requests/requirements for developing reports. May also train end users in report tool functions. Birst and SQL programming knowledge preferred
7. Gathers information on processes, organizational structure, policies and procedures, and computer technology
8. Monitors system performance and makes modifications or adjustments as necessary
9. Evaluates internal controls and security of new and existing applications to ensure adherence to auditing standards; monitors the procurement, development, and implementation of those systems to ensure proper integration with other IT systems

Essential Organizational Duties and Responsibilities:

1. Promotes organizational mission, vision and values. Demonstrates respect and regard for dignity of all patients, families, visitors, and co-workers to ensure a professional, responsible and courteous environment. Maintains a high level of professional responsibility and performance. Promotes effective working relationships and works effectively as part of a department team (inter- and intradepartmental) to facilitate the department’s/clinic’s ability to meet its goals and objectives
2. Maintains current knowledge/certification/licensure per organization policy. Pursues professional growth and development
   1. Practices within legal boundaries of nurse practice act and according to organization policy and procedures
   2. Attends continuing education programs in order to maintain licensure. Attends organization sponsored training programs as required
   3. Maintains certifications as determined by organization policy
3.  Functions as role model for current and new staff.
   1. Facilitates problem resolution among co-workers as observed by management and peers
   2. Demonstrates a constructive approach during all interactions with co-workers and management toward the organization
   3. Promotes the profession of healthcare workers in the community
   4. Presents neat appearance in proper attire and identification as required by the position, department and the organization
   5. Continuously displays a positive attitude within the department/clinic and across departmental lines to contribute to the overall customer service program in place by the organization
   6. Serves in committees and assist with programs of the hospital to constantly improve the quality of health care and promote good public relations
4. Completes all required safety training programs and can describe his or her responsibilities related to general safety, department/service safety, and specific job-related hazards
5. Understands and adheres to the Corporate Compliance Plan, Personal Conduct Policy, Grievance Process, Confidentiality, Safety & Security, Infection Control, HIPAA and other departmental and organizational policies, procedures and guidelines
6. Must be able to remain awake and alert during working hours. Physical presence at facility is required during scheduled working hours to perform job functions. Work in a timely manner, within the time allotted for the shift per census count
7. Performs other duties as assigned.

Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Requirements:

The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required:

EDUCATION (Minimum Requirements for Position): Required Preferred

Associate Degree ☒ ☐

Bachelor’s Degree ☐ ☒

CERTIFICATES, LICENSES, REGISTRATIONS: Required

Current, valid driver’s license issued in the state of legal ☒

residence

Your own personal smart phone and mobile apps ☒

necessary to perform the functions of this position

Previous Experience Requirements:

EXPERIENCE: Required Preferred

2-4 years of previous experience with Infor Cloudsuite, SQL and ☐ ☒

Birst

Previous experience with Supply Chain, Finance, HR and/or ☐ ☒
Learning Management systems or workflows

Skills/Knowledge Requirements:

SKILLS (If Applicable): Required Preferred

Language Skills – Ability to read, write, speak, and understand ☒ ☐

the English language.

KNOWLEDGE (If Applicable): Required Preferred

Infor CloudSuite ☒ ☐

Birst Reporting ☒ ☐

SQL programming knowledge ☐ ☒