ERP Associate (m/f/d)

Join us today and make a difference in people's lives!
 

ERP Associate (m/f/d)

The ERP Associate shall make sure that the Munich local applications are running as expected and that the Munich users are getting the expected IT support for their issue.

If necessary, he/she shall address the issues to the relevant IT department, either locally to our on-site support team or to another part of our IT organization.

General Responsibilities

Manage IT Operations applications lifecycle

• Support the Operations applications in case of incident: e.g. contact the service provider, provide access to the server remotely, provide required details for the issue resolution…
• Manage or follow-up with the service provider for application maintenance: e.g. application update
• Ensure the service provider contact points have the correct remote access to our network/server
• Document the solution and/or process for the critical issues (e.g issue in production…) and share the documentation within the IT Munich team

Manage Application Improvement/Change

• Escalate need for application improvement and/or change to his/her manager
• Manage projects assigned: draw an action plan, organize meetings with the project stakeholders, follow-up on actions pending…
• Perform weekly reporting on current projects to his/her manager

Skills and Experience

• Completed diploma in IT or another domain
• First experience in the same function required
• Language proficiency: Fluent in German and English
• Good project management skills: first experience in project management required
• Knowledge of application management lifecycle
• Knowledge in SQL management
• Knowledge of IT ticketing system (user and IT perspective)

• Good communication skills: build relationships via day-to-day activities
• Ability to connect with others: local IT & business team as well as with other IT departments
• Be solution oriented: Identifies a problem, separating root causes from symptoms, Identifies roadblocks to task completion
• Ability to request feedback: Recognizes when to escalate problems or ask for help
• Show commitment to Quality: completes tasks with high quality
• Apply Learning: Looks for opportunities to learn and develop, Asks questions and contributes to new ideas / approaches

What we can offer you

In addition to providing you with a supportive, inclusive and collaborative environment where you will feel empowered to take ownership and drive meaningful change, we will reward you with the following:

• A dynamic role in an advanced Medical Device environment interfacing with all worldwide regulatory landscapes supporting your professional career growth
• Exposure to a State-of-the-Art medical device development process, in close co-operation with international clinicians
• Competitive base salary
• Variable short-term & long-term incentives

• Recognition: through our STARS Program, we recognise and celebrate our colleagues’ contributions and achievements

If you like the sound of the above and feel energised by the idea of joining a great brand at a moment of exciting expansion, please apply now. We look forward to hearing from you!

Our commitment to Diversity & Inclusion:

LivaNova values equality and celebrates diversity. We are committed to ensuring that our recruitment process is fair, transparent and free from unlawful discrimination.

Our selection process is driven by the key demands/requirements for the role rather than bias or discrimination on the basis of a candidate’s sex, gender identity, age, marital status, veteran status, non-job-related disability/handicap or medical condition, family status, sexual orientation, religion, color, ethnicity, race or any other legally protected classification.

Notice to third party agencies:

Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Beware of Job Scams:

Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons posing as LivaNova recruiters or employees. The scammers may attempt to solicit confidential, personal information, such as a social security number, or your financial information. LivaNova will never ask for fees prior/during/after the application process, nor will we ask for banking details or personal financial information in return for the assurance of employment. If you are concerned that an offer of employment might be a scam or that the recruiter is not legitimate, please verify by searching for “See Open Jobs” on https://www.livanova.com/en-us/careers, and check that all recruitment emails come from an @livanova.com email address.