ERP Specialist

At DistributionNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

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The ERP Specialist is responsible for supporting users, training, testing, system improvement, research, and development on our Infor Cloud Suite Industrial (i.e., Syteline) system.

• Perform user setup including system access maintenance and any admin function
• Facilitate, support and deliver training, including but not limited to SRO's, CO's, PO's, TO's, JO's, Contracts, AR/AP
• Monitor, troubleshoot, and support, ERP tickets and end users (from the beginners to experienced users)
• Develop and implement Integration & training of future acquisitions
• Serve as subject matter expert on ERP systems and processes
• Identify process improvements and system enhancement to support business needs
• Managing monthly uplift testing
• Continual User Development
• Provide support for any system compliance request such as SOX Compliance
• Auditing transactions in the system to ensure accurately of data and reporting
• Build strong business relationships that foster a collaborative and trusting approach and partnership
• Other duties, as assigned

• High school diploma or work equivalent; BS/BA degree in Business Management, Computer Science (or related field) preferred.
• 2-5+ years Infor Cloud Suite Industrial (i.e., Syteline) end-user experience required
• Experience with Syteline Version 8 or higher
• Knowledge of Factory Track,
• IDM, Field Service Plus, Syteline Service App, but not limited to as we improve processes and gain system knowledge
• Implementation/Integration experience, in Infor/Syteline or similar ERP Systems
• Required to work both with a team and independently
• SaaS/Cloud technical experience is not necessary but a plus
• Multi-site/Multi-Warehouse experience a must
• A strong understanding of inventory processes
• Working knowledge of Monthly Uplifts in a SaaS environment
• Creation and updating Process & Training Documents for our organization
• Maintaining/understanding of SOX compliance & reporting
  • Providing support to internal and external auditors
  • Running adhoc reports for clients and auditors
• Monitoring deliverables & ensuring timely completion of projects
• Project management experience preferred
• Proficient Microsoft Office (Word, Excel, and PowerPoint) skills
• Excellent communication skills (verbal and written)
• Strong attention to detail, accurate, and well organized
• Cooperative and willing to assist others and work in a team environment
• Willing to travel to TX, WY, CO, UT, ND, MT, NM, but not limited to these states
• When not traveling, will be in an office setting, depending on your location
• Must have current, valid driver's license and acceptable record at all times