Escrow Analyst I

The position is primarily responsible for the timely administration of advanced requirements related to insurance, taxes, and escrow accounts.

About TMS

Founded in 1997, TMS is a national company headquartered in the Greater Phoenix Metro area along with offices in New York and Connecticut. Housing a variety of customer-facing roles as well as many specialized mortgage and loan servicing roles. We take pride in being an innovative, autonomous, customer-service focused, and tech-oriented company. By living our Core Values of People Matter, Inspiring Leadership, Strength of Character and Rock Solid Service, we have created a culture of excellence that strives to provide the one thing that all of our customers seek: The Perfect Customer experience!

Duties and Responsibilities

• Maintenance of escrow lines in the servicing system
• Performing Escrow Analyses in the servicing system
• Determining root causes for payment changes, overages, and shortages
• Assist with working all aspects of insurance, tax, escrow analysis and MI/PMI
• Error recognition and troubleshooting
• Gather data and documents to respond to internal audits.
• Manage assigned pipeline to ensure all items are worked accurately and processed in a timely manner
• Liaise between all third-party vendors and ensure escalations are responded to timely and accurately.
• Review control reports to ensure compliance with state, regulatory, and investor guidelines.
• Complete various audits for the monthly vendor scorecard.
• Read and reference job aids
• Pre and Post Board Loan Data Review
• Vendor Letter Management- Content and change management
• Other escrow responsibilities and projects as assigned by management.

Requirements

• 1-2 years of escrow servicing experience in a banking or mortgage company.
• Attention to detail, comfortable working with numbers, and strong Excel skills.
• Ability to create and use Excel spreadsheets while mastering V-Lookup and filter functionality to manage data collected.
• Ability to work independently.
• Excellent listening, organizational, and communication skills.
• Ability to adapt and work in a fast-paced environment.
• Knowledge of escrow functions and workstations in an MSP platform environment.
• Proficient in MS Office Suite - Word, Excel, PowerPoint, Outlook.
• Strong experience with mortgage terminology.

EEO Statement:

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.