Escrow Officer

About the Role

Orchard is looking for a dynamic Escrow Officer to manage the closing process and provide an exceptional experience for our customers. The ideal candidate is a seasoned real estate professional with direct experience closing 1-4 family residential purchase transactions. If you are used to working with high-stakes and time-sensitive deals with an awesome support staff where every detail and process is critical to the successful and timely completion of the transaction, this is the job for you!. This is a full time role that will report into the Texas Escrow Manager and be based out of our growing Plano or Austin, Texas office.

What You’ll Do Here

• Prepare closing disclosures, escrow agreements and all other settlement documents according to lender and/or buyer/seller instructions
• Clearly communicate and collaborate with cross-department contacts in Customer Experience / Sales, Contract Operations, and Funding to promptly troubleshoot and resolve any issues in the Title process to avoid delays
• Obtain clear title by ordering title reports, resolving title defects, satisfying existing liens and encumbrances against property or principals
• Audit all files for accuracy, completion, and compliance to prevent potential claims
• Coordinate closings via e-notary or mobile notary services
• Cure and resolve all vesting and curative issues identified on the title commitment
• Provide correct lender closing instructions and oversee the receipt and proper disbursement of funds; ensure all outstanding checks and escrowed funds are properly managed
• Maintain compliance with Orchard Title policies and procedures in accordance with governing laws, regulations, regulatory agencies and company standards

We’d Love to Hear From You if You Have:

• 2+ years of experience as an Escrow Officer
• Exceptional verbal and written customer service skills that help form positive relationships both internally and externally
• Experience mastering complex processes and contributing with the understanding of your role within a larger series of processes
• Confidence working with technologies (e.g. Microsoft Suite and Google Suite) and speciality software (e.g. Qualia)
• Working knowledge of TX state-level escrow rules and regulations enforced by Texas Dept of Insurance
• A team player mentality who subscribes to the concept of “Team Before Self”
• Passion for innovation and are comfortable with change
• Organization skills and are exceptionally detail-oriented

About the Title, Escrow & Closing Team

Orchard Title is an affiliate of Orchard, fully dedicated to offering Title & Escrow services to customers to provide the most seamless, delightful closing experience possible. Orchard Title has a national footprint; we are currently in Texas, Georgia, Colorado, DMV, North Carolina, Arizona, Washington, and Oregon  with plans to expand to additional states in 2023.

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