Evening Customer Service Greeter - DFW Airport

Overview

Enterprise Mobility at the DFW Airport has an exciting opportunity for a full time Customer Service Greeter.

This position offers a starting pay of $17 / hour and is located at the Dallas Fort Worth Airport at 2424 E 38th St, Dallas TX 75261.

We offer:

• Paid time off
• $17.00/hour
• Employee discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development
• Airport clearance not required

Available Schedule:

• Monday 5pm-1am
• Tuesday OFF
• Wednesday OFF
• Thursday 5pm-1am
• Friday 5pm-1am
• Saturday 5pm-1am
• Sunday 5pm-1am

Do you enjoy meeting new people and providing great service in a fast paced environment?

The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

Responsibilities

• Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
• Welcome members to the facility when they exit the bus or arrive on the lot.
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
• Assist members with questions and concerns to minimize counter visits.
• Communicate customer service issues to management.
• Ensure that hangtag information is completed correctly.
• Provide upgraded vehicles on request.
• Maintain clean low mileage fleet mix requirements.
• Maintain Emerald Aisle for cleanliness.
• Thank member for their business.
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years of age
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Apart from religious observation, must be able to work the following shift/schedule: Thursday-Monday 5:00pm-1:00am