Event Coordinator
Job Description
At Apple Leisure Group we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world.
Grow your career as an Event Coordinator with ALG Vacations, one of our 14 industry-leading brands. In this role you will be responsible for working with internal and external contacts to plan and execute a wide range of event types attended by ALG Vacations team members, travel advisor distributors and industry suppliers. This role is accountable for ensuring team members in attendance have the support they need and are fully prepared for the event, in alignment with leadership's vision.
You'll need to be able to take ownership of all event project needs, prioritize work, and meet deadlines with little supervision. A successful event coordinator plays a key role in the outcome of our events and overall attendee experience. Events are a major contributor to the development and maintenance of relationships with our key travel advisors and supplier partners.
This person should have a solution-based mindset to adapt to working on multiple event types. The event coordinator will be accountable for the ownership and execution of all pre, during, and post planning needs for a diverse range of events, including travel advisor Fam trips, market events, reward trips, industry conferences and our annual travel agent learning conference. This role requires some travel (3 - 5 trips per year) and is a blend of event planning and administrative work, including on-site event execution. This position will require a person with high energy and the ability to manage administration and logistics in a busy events environment. This position will include interaction and engagement with travel advisors, key supplier partners and colleagues during large events.
A successful Event Coordinator will:
- Own and complete all assigned tasks from start to finish with little supervision post full training period
- Learn and utilize Cvent Event Management Platform on a daily basis to build event sites, create and send event invitations, manage RSVPs and run reports
- Coordinate event logistics, including registration and attendee tracking, presentations, event materials support and pre/post-event evaluations
- Coordinate and monitor event timelines and ensure deadlines are met
- Keep track of event finances including check requests, invoicing, and reporting and stay within established budget
- Utilize Cvent budget tool to track monthly budget, forecasting and actual spend tracking by event for finance months end and report to Sr. Manager
- Understand how venue contracting works
- Negotiate and contract venues for all event logistics including room layouts, audio visual equipment, catering, signage, and decor
- Responsible for being the primary person to work with all necessary departments both internally and externally to align all event execution needs
- Align with Marketing, Supplier Engagement, Team Member Travel and other internal ALGV departments to execute all logistical aspects of the event
- Finalize necessary materials/giveaways and request items using the established processes
- Support of annual learning conference (Ascend), Industry Events, Fams, ALGV Elite Retreats, local market events/supplier and virtual event platforms for all registration logistics, air travel and transportation as needed
- Understanding of the functionality of Microsoft Teams, SharePoint and Salesforce preferred
- Prepare nametags, materials, notebooks, packages, gift bags, registration lists, seating cards and all necessary event materials
- Develop and maintain positive professional relationships with vendors, as well as internal and external clients through excellent written and verbal communications
- Participate in monthly team meetings to propose new ideas to improve the event planning and implementation process
- Understand our corporate methodology and integrate tools and concepts into daily work
- High level of ownership, accountability and initiative
- Live up to our company's Core Values
A successful Event Coordinator will have:
- Bachelor's Degree (BA) from four-year college or university; or two or more years related experience and/or training; or equivalent combination of education and experience. Prior work experience preferred but not required.
- Excellent communication skills, including writing, proof reading skills, and speaking
- Excellent interpersonal skills both in person and by phone, with high degree of professionalism
- Ability to manage and accomplish multiple projects independently
- Highly organized and excellent time management skills
- Attention to detail a must
- Excellent organizational skills - ability to prioritize daily workflow to effectively meet deadlines
- Self-starter - ability to work independently in a fast-paced team environment with minimal supervision
- Fantastic customer service skills and work ethic
- Ability to manage multiple assignments and produce results with accuracy and reliability while demonstrating a calm demeanor in stressful situations
- Ability to quickly solve problems using creative solutions
- Strong organizational and follow-through skills
- High level of ownership, accountability and initiative
***Remote candidates welcome to apply
About Apple Leisure Group
As North America's only vertically integrated travel, hospitality and leisure management group, Apple Leisure Group is an industry innovator that combines the expertise of 14 leading brands. Our unique niche allows us the special opportunity to oversee every aspect of the travel experience, from the moment a guest books a trip to the time they return home. ALG consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across five segments, comprising:
Vacations: The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.2 million passengers annually through well established vacation brands
Resort Brand Management: management of 5-star and 4-star luxury resorts through AMResorts® award-winning brand portfolio
Destination Management Services: Best-in-class destination management services provided by Amstar® DMC and Worldstar®
Loyalty Program: Exclusive loyalty program Unlimited Vacation Club®
Technology Solutions: Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers.
To learn more about the Apple Leisure Group advantage, visit appleleisuregroup.com.
About ALGV
Vacations, a division of ALG, is the largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean. ALGV consists of 6 consumer e-commerce vacation brands including Apple Vacations, BeachBound, CheapCaribbean, Funjet Vacations, Southwest Vacations, and United Vacations
Our Values
At ALG, we call our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we provide a world of understanding and care, and we deliver distinctive experiences for our guests. Our Values, by which we operate:
Empathy • Integrity • Respect • Inclusion • Experimentation • Well Being
Benefits at a Glance
- We offer competitive salaries and a comprehensive benefit package to our U.S. based employees:
- Medical, Dental and Vision Insurance
- Basic Life Insurance
- Short & Long Term Disability
- Paid Parental Leave
- Corporate Wellness Program
- Travel Discounts & Deals
- Paid Time Off & Holidays
- 401(k) Plan with Company Match
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.
Date Posted
12/23/2022
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