Events Support Engineer

Build your career with purpose. Be a champion for small and mid-size businesses.

BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms. BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and Sydney, AUS and are continuing to expand into other geographic locations. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.

Make your impact within a rapidly growing Fintech Company

• Work with event planners and other stakeholders to identify IT requirements for events, conferences, and other functions.

• Install, configure, and maintain IT systems and infrastructure for events, including networking, audio-visual equipment, and other hardware and software.

• Test and troubleshoot IT systems and infrastructure prior to the event to ensure that they are functioning properly.

• Provide on-site technical support during events, including setting up and configuring IT equipment, troubleshooting technical issues, and ensuring that all IT-related activities run smoothly.

• Collaborate with other IT professionals to ensure that event-related IT systems are aligned with organizational goals and standards.

• Maintain documentation for event-related IT systems and procedures.

• Provide post-event analysis and reporting, including identifying areas for improvement and making recommendations for future events.

• Keep abreast of emerging technologies and industry trends to ensure that event-related IT systems are up-to-date and aligned with organizational goals.

• Design and implement audiovisual systems, including video conferencing, audio systems, displays, projection systems, and control systems.

• Install, configure, and calibrate AV equipment, ensuring optimal performance and functionality.

We’d love to chat if you have:

• Bachelor's degree in Computer Science, Information Technology, or related field.

• Minimum of 3 years of experience in IT support or related field.

• Experience in providing technical support for events, conferences, and other functions.

• Strong technical skills in networking, audio-visual equipment, and other event-related IT systems and infrastructure.

• Excellent communication and interpersonal skills.

• Strong problem-solving and analytical skills.

• Ability to work independently and as part of a team.

• Knowledge of industry-standard IT security protocols and procedures.

• Relevant certifications, such as Cisco CCNA, CompTIA Network+, or AVIXA CTS, are a plus.

Let’s talk about benefits

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)

• HSA & FSA accounts 

• Life Insurance, Long & Short-term disability coverage

• Employee Assistance Program (EAP)

• 11+ Observed holidays and wellness days and flexible time off 

• Employee Stock Purchase Program with employee discounts

• Wellness & Fitness initiatives

• Employee recognition and referral programs

• And much more