Exception Facility Liaison

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!
[12:23 PM] John Calvi
Modivcare is looking for an Exception Facility Liaison to partner with nursing homes, dialysis clinics, hospitals, and other medical providers that have clients with routinely scheduled, discharge or frequent trips to maximize scheduling coordination and information sharing. You will visit facilities to provide training and information about the non-emergency medical transportation system, and to learn about facility concerns. You will be a liaison for patients and case-managers alike throughout the state providing in-service training to facilities on how to use NEMT services. You will report into the Operations department.
You will...

• Provide community-based outreach and education activity
• Develop ongoing relationships with facilities through face- to- face meetings, phone calls and group presentations
• Maintain positive relationships with facilities
• Report to and work with Member Experience team and members of management when issues are uncovered
• Provide training in person and by webinar to facilities on how to use NEMT services including web-portal trip request
• Promote company programs with healthcare facilities and case workers
• Travel to healthcare facilities
• Provide post-meeting follow up/communication to healthcare facilities and Modivcare departments

We are excited to speak to someone with the following...

• High School Graduate or General Education Degree
• 0-2 years previous work experience
• Experience working with health plans and healthcare facilities
• Experience as an outreach or provider relations representative
• Valid Driver's License
• Clean driving record
• Can travel up to 80% of the time

We value our team members and realize the importance of benefits for you and your family.
Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected].