Executive Administrative Assistant

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
JOB DESCRIPTION:
Executive Administrative Assistant role to the Executive Vice President for CNA's North American Field Operations. Performsadministrative support to senior executive management. This role is geared toward a highly polished and skilled Executive Administrative Assistant with experience in organizing and planning of daily, weekly, monthly calendars; prioritizing appointments, emails for responses and acting as a gate keeper for the Executive. Handles coordination of calendars for sales appointments, dinner and travel arrangements. Will coordinate appropriate data reports and marketing information in preparation for customer and sales meetings. Will coordinate internal and off-site meetings (weekly, monthly, annual) and prepare presentation materials and all room and AV needs. Interacts with internal senior management and external business partners and resolves issues, which may be sensitive or confidential in nature and of high visibility.Demonstrates sound judgment, discretion towork with confidential information, ability to developworkablesolutionswithin every day work activities (managing calendars, travel arrangements,meeting arrangement and materials),professionalism to work with employees of all levels in the organization, and collaboration with executive administration team members.Represents the organization, business areaand leadership in a polished and professional manner.
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

• Coordinates, handles and resolves business unit problems and customer issues independently and proactively escalating as appropriate.
• Provides outstanding customer service, acting with the appropriate sense of urgency.
• Coordinates special projects for senior management, collaborating with others as needed.
• Independently composes and distributes correspondence, memos, and other complex documents and reports, which require the use of office technologies and software applications.
• Attends meetings, seminars, etc. and records notes or provides information as needed.
• Plans, schedules and coordinates meetings, conferences, travel arrangements and maintains the business calendar for the executive.
• Assists executive in the coordination of performance reviews, cost center updates and other organizational administration activities.
• Processes and submits time entry reports and resolves timekeeping issues with Payroll; may train staff or management on the timekeeping process.
• Establishes and maintains official documents and records in appropriate files.
• May lead, mentor and train other staff.

Reporting Relationship
Executive management/senior staff
Skills, Knowledge and Abilities
1. Exceptional written and verbal communication skills including professional etiquette.
2. Excellent interactive skills with the ability to work independently and proactively.
3.Advanced computer skills including Microsoft Office Suite (Power Point, Excel, Word) and other business related software systems.
4. Exceptional organizational skills including ability to prioritize and coordinate multiple projects.
5. Strong knowledge of the insurance industry and the business unit.
6. Strong financial acumen in working with large and complex sets of data, numbers for reporting
Education and Experience
1. Some college with course work in Marketing, Business, Accounting, etc. desirable
2. Typically a minimum eight years strong administrative experience.
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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .